Hospitality Associate - Mon-Fri -8am-5pm at Williams

Chicago, Illinois, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HospitalityIndustries

Requirements

High school diploma or equivalent
Minimum (1) year professional experience preferably in hospitality, restaurant or housekeeping industry
Able to make independent decisions that conform to business needs and policy
Strong interpersonal communication skills
Excellent organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Strong attention to detail
Must work well in a team environment
Professional attire and demeanor
Good written communication skills
Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to work in a fast paced, high energy environment
Ability to work on multiple projects simultaneously
Ability to operate basic audio/visual equipment
Professional telephone demeanor
Ability to anticipate client’s needs for meetings and events
Must be self-motivated with positive can do attitude
Proven customer service skills
Must be able to lift up to 50 lbs. on a regular basis

Responsibilities

Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately. (*essential)
Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc. (*essential)
Clean up conference rooms after use and return property to vendors if necessary
Prepare coffee and other beverages in assigned kitchens each morning. (*essential)
Clean up coffee makers in each kitchen in the evening. (*essential)
Communicate with supervisor or client on meeting request concerns or deadline issues
Maintain inventory of catering supplies and order supplies as needed
Place orders for food and beverages for use during meetings. (*essential)
Assist in training new hires
Prioritize work flow. (*essential)
Assist in process improvement ideas
Answer telephone in hospitality center
Adhere to Williams Lea Tag policies in addition to client site policies
Use equipment and supplies in a cost efficient manner
Provide back-up support to Reception and/or Office Services as needed

Skills

Key technologies and capabilities for this role

hospitalitycustomer serviceinterpersonal communicationorganizational skillsattention to detailproblem solvingaudio/visual equipmentconference room setupteamworktime management

Questions & Answers

Common questions about this position

What is the pay rate for the Hospitality Associate position?

The pay rate is $18.05 - $19.00 per hour.

What benefits are offered for this role?

Benefits include various health insurance options (Medical, Dental, Vision, Prescription Drug), 401k with employer match, PTO, life insurance, paid parental leave, short-term & long-term disability, flexible spending accounts, domestic partner coverage, commuter benefits, legal assistance, EAP, and additional perks.

Is this position remote or on-site, and what are the hours?

This is an on-site position in the Chicago office, working Monday to Friday from 8:00 am to 5:00 pm.

What skills and qualifications are required for this job?

Requirements include a high school diploma or equivalent, minimum 1 year professional experience preferably in hospitality, restaurant or housekeeping, strong interpersonal and written communication skills, excellent organizational skills, attention to detail, ability to work in a team and fast-paced environment, problem-solving skills, and customer service skills.

What experience makes a strong candidate for this Hospitality Associate role?

Candidates with at least 1 year of experience in hospitality, restaurant, or housekeeping, strong customer service skills, ability to anticipate client needs, and a self-motivated positive attitude will stand out, along with proven skills in communication, organization, and working in fast-paced team environments.