Hospitality Associate at Williams

New York, New York, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Hospitality, Professional ServicesIndustries

High school diploma or equivalent
Previous experience in hospitality, office services or reception (law firm or professional services preferred)
Able to make independent decisions that conform to business needs and policy
Strong interpersonal communication skills
Excellent organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Strong attention to detail
Must work well in a team environment
Professional attire and demeanor
Good written communication skills
Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to work in a fast paced, high energy environment
Ability to work on multiple projects simultaneously
Ability to operate basic audio/visual equipment
Professional telephone demeanor
Ability to anticipate client’s needs for meetings and events
Must be self-motivated with positive can do attitude
Proven customer service skills
Must be able to lift up to 50 lbs. on a regular basis

Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately
Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc
Clean up conference rooms after use and return property to vendors if necessary
Coordinate catering orders and beverage service for meetings, ensuring accuracy and timely delivery
Prepare coffee and other beverages in assigned kitchens each morning
Clean up coffee makers in each kitchen in the evening
Communicate with supervisor or client on meeting request concerns or deadline issues
Greet and assist clients, visitors, and vendors with a high level of professionalism
Maintain inventory of catering supplies and order supplies as needed
Place orders for food and beverages for use during meetings
Assist in training new hires
Prioritize workflow
Assist in process improvement ideas
Answer telephone in hospitality center
Adhere to Williams Lea Tag policies in addition to client site policies
Use equipment and supplies in a cost-efficient manner
Provide back-up support to Reception and/or Office Services as needed