Hospice Account Manager (South OC) at Mission Healthcare

Laguna Niguel, California, United States

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$95,000 – $100,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HospiceIndustries

Requirements

Bachelor’s degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered
Minimum two (2) years of healthcare sales, business development, or account management experience; hospice, home health, or senior care experience strongly preferred
Proven track record of meeting or exceeding sales goals
Strong communication, relationship-building, and public speaking skills
Highly motivated, goal-oriented, and able to work independently in the field
Knowledge of hospice philosophy and services preferred
Must have a valid driver’s license, reliable insured vehicle, and meet organization driving requirements

Responsibilities

Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources
Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals
Conduct sales calls, presentations, and community education events to promote hospice awareness and services
Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team
Identify and respond to the needs of referral partners, ensuring excellent customer service and follow-up
Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients
Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools
Develop and implement marketing plans, assist in establishing agency volume projections, implement marketing plans and monitor the allocation of resources according to budgetary limitations
Provide leadership in strategic planning, maintain comprehensive knowledge of Mission Healthcare’s markets including government agencies, major payor groups, key referral sources and competitor’s market positioning
Meet or exceed monthly, quarterly, and annual sales goals as assigned
Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies
Monitor and report on cost-effective marketing efforts

Skills

Key technologies and capabilities for this role

salesrelationship buildinghospice servicesreferral generationhealthcare educationpresentationscustomer serviceterritory management

Questions & Answers

Common questions about this position

What is the pay range for the Hospice Account Manager position?

The pay range is $95,000 - $100,000 per year depending on experience, plus a best-in-class compensation plan with competitive on-target earnings (OTE) rewarding top performance.

What benefits are offered for this role?

Benefits include Medical, Dental & Vision, Vacation, Sick & Holiday Paid Time Off, Mileage Reimbursement, Employee Assistance Program, Flexible Spending & Health Savings Accounts, Disability, Life and AD&D Insurance, and 401(K).

What is the work schedule and location for this position?

It is a full-time position, Monday-Friday from 8AM-5PM, covering the South Orange County territory.

What qualifications are required for the Hospice Account Manager role?

A Bachelor’s degree in business, marketing, healthcare administration, or related field is preferred, or equivalent work experience.

What are Mission Healthcare's core values and company culture like?

The core values are Compassion, Accountability, Respect, Excellence, and Service (CARES), with a culture of collaboration, compassion, and commitment that impacts patients' lives daily and supports career growth.

Mission Healthcare

Provides home-based healthcare services

About Mission Healthcare

Mission Healthcare provides home-based healthcare services, including home health, home care, and hospice care. Their services cater to patients who prefer receiving medical care at home, such as those recovering from surgery, individuals with chronic illnesses, and patients needing end-of-life care. The company operates through a network of eight operating companies that work closely with insurance providers, physician groups, and hospitals to ensure effective patient care. This collaboration allows Mission Healthcare to offer a wide range of services tailored to individual needs. Unlike many competitors, Mission Healthcare emphasizes personalized, high-quality care, which fosters strong relationships with clients and supports its financial stability. The goal of Mission Healthcare is to deliver exceptional patient-centered care that improves health outcomes for individuals in the comfort of their own homes.

San Diego, CaliforniaHeadquarters

2009Year Founded

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Risks

Leadership change may lead to strategic shifts or instability.

AI-driven competitors like Medalogix pose a competitive threat.

Dependence on insurance reimbursements could affect financial stability.

Differentiation

Mission Healthcare offers comprehensive home-based care, including home health and hospice services.

The company collaborates with insurance providers and hospitals for seamless patient care.

Mission Healthcare focuses on personalized, high-quality care through a network of eight companies.

Upsides

Growing aging population increases demand for home healthcare services.

Telehealth integration enhances patient care and reduces costs.

Partnerships with tech companies can improve service offerings and operational efficiency.

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