Home Health Scheduling Coordinator

Position Overview

• Location Type: Remote/Nationwide, USA
• Job Type: Full time
• Salary: Not specified
• Job Title: Home Health Scheduling Coordinator

The Patient Services Coordinator is responsible for scheduling home visits for field staff and assisting with the coordination of patient care. This role also involves accumulating admissions/intake information and communicating with CFSS for possible staffing needs and concerns.

Responsibilities

• Works within the HCHB workflow structure as directed.
• Compiles the daily schedules of clinical staff.
• Assigns POD clinicians to patients with the direction of the Assistant Clinical Manager.
• Assists POD personnel in care coordination of patient/client services.
• Serves as a liaison between field staff, patients/clients, and POD personnel.
• Communicates with CFSS when order approval is holding scheduling.
• Completes all tasks/workflow on a daily basis, communicating with ACM regarding any workflow unable to be processed prior to end of shift.
• Processes appropriately all visits that have been sent back from clinicians.
• Participates in weekend rotation as needed.
• Performs other duties as requested by Management.

Requirements

• Education and/or Experience:
  • Associate’s degree preferred.
  • At least one (1) year of experience in home health preferred.
  • At least one (1) year of experience in a customer service capacity.
  • Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.
  • Previous Home Health experience preferred.
• Skills:
  • Proficient in Microsoft Office suite.
• Certificates, Licenses, Registrations:
  • Must have and maintain in good standing professional license, certificate, or registration, as applicable.

Physical Demands

• Regularly required to talk or hear.
• Regularly required to stand, walk, sit, climb stairs, use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
• Frequently lifts and/or moves up to 20 pounds.
• Specific vision abilities required include close vision and the ability to adjust focus.

Work Environment

• Generally operates in a clerical office setting.
• Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• May travel by automobile and be exposed to changing weather conditions.

Company Information

Graham Healthcare Group is an innovator in an evolving healthcare world.

Additional Notes

• This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.