Healthcare Professional Services Assistant at Ada

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, RetailIndustries

Requirements

Good organisation skills
Good communication skills
Adaptable to change
Able to respond reactively when required

Responsibilities

Maintaining compliance records and data reporting
Supporting ad hoc reporting requirements within the healthcare team
Providing scheduled reports for healthcare dashboards
Collation of information for various reporting purposes for the healthcare team
Ensuring the appropriate recruitment checks are made for all healthcare professionals as they are triaged through the recruitment process
Reviewing and supporting safeguarding checks
Liaising with all stakeholders to request, collate and provide all elements required for subject access requests
Providing administrative support for healthcare conferences, student placements, extended meetings, including logistics and communication
Reviewing and updating of NHS alerts including summary care records
Engaging with store and field teams via email and phone where required
Providing administrative support to the teams
Involved in both internal and external stakeholder communication
Working in close partnership with Home office, field and store teams
Managing various programmes of activity within the Optical and Pharmacy workstreams

Skills

data reporting

compliance records

ad hoc reporting

healthcare dashboards

recruitment checks

safeguarding checks

stakeholder liaison

administrative support

logistics coordination

NHS alerts

email communication

phone engagement

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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