Head of Public Affairs DACH (all genders) at Zalando

Berlin, Berlin, Germany

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-Commerce, Technology, Fashion, RetailIndustries

Requirements

At least 10 years of professional experience representing company interests in Germany and the entire DACH region
Strong and relevant political network, proven successes in building relationships, and ability to effectively engage high-level stakeholders
Pronounced analytical skills
Ability to communicate complex ideas effectively
Excellent written and oral communication skills in German and English; additional European languages are advantageous
Empathetic, creative, team-oriented, and solution-focused candidates with entrepreneurial thinking and strong organizational skills
Pronounced interest and knowledge in the areas of Tech, E-Commerce, and fashion/textile industry

Responsibilities

Lead Zalando's policy and government affairs in Germany, Austria, and Switzerland, and represent Zalando directly to political decision-makers and interest groups
Act as an early warning system with a strong network and ear on the political track
Advise internal stakeholders on political and regulatory developments in your area of responsibility
Develop company positions, especially in digital and consumer policy, and represent them to political decision-makers and regulatory authorities
Maintain Zalando's reputation in the political sphere and proactively collaborate with trade associations, chambers, and industry partners
Work closely with colleagues from Public Affairs and Corporate Communications, as well as Business, Tech, and Legal teams
Manage consultants and agency partners who support you in implementing your goals

Skills

Key technologies and capabilities for this role

Public AffairsGovernment RelationsStakeholder ManagementPolitical NetworkingRegulatory AffairsDigital PolicyConsumer PolicyStrategic CommunicationGermanEnglish

Questions & Answers

Common questions about this position

What is the location and work arrangement for this role?

The position is based in Berlin with a hybrid working model allowing up to 60% remote work per week, where the actual implementation is determined by the team to optimize collaboration.

What benefits does Zalando offer?

Benefits include 27 vacation days per year for full-time employees, 2 paid volunteering days, up to 30 workdays abroad per year, employee stock program, discounts on products, relocation assistance, family services, health and wellness options, psychological support, and professional development opportunities.

What experience and skills are required for this position?

Candidates need at least 10 years of professional experience representing company interests in the DACH region, a strong relevant political network with proven successes, analytical skills, excellent communication in German and English, and knowledge in tech, e-commerce, and fashion/textile industry.

What teams will I work with in this role?

You will work closely with colleagues from Public Affairs and Corporate Communications as well as Business, Tech, and Legal teams, and manage external advisors and agency partners.

What makes a strong candidate for this Head of Public Affairs role?

Strong candidates have 10+ years of DACH public affairs experience, a proven political network, analytical and communication skills in German/English, entrepreneurial thinking, and interest in tech/e-commerce/fashion; those with the right skills but not meeting every criterion are encouraged to apply.

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

Company Equity

Professional Development Budget

Visa Support

Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.

Virtual Fitting Room may face technological challenges and user adoption issues.

Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.

The company invests heavily in technology for efficient operations and customer satisfaction.

Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.

Virtual Fitting Room may reduce return rates and improve customer satisfaction.

Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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