Professional Services Go-To-Market Lead
AuditBoardFull Time
Expert & Leadership (9+ years)
Chicago, Illinois, United States
The Head of Disputes Go to Market requires deep expertise in the financial services market, specifically within banking sectors like consumer, commercial, corporate, fintech, and payments. Candidates must possess a mature and experienced point of view, be visionary, fact-based, and objective in their communication. They should have existing broad relationships and the ability to build new trusted relationships with customer and partner executives, and be a highly impactful contributor to revenue growth.
The Head of Disputes Go to Market will identify and localize ServiceNow Disputes and related solutions for the financial services market, aligning with customer-centric industry transformation sales teams and core functions. Responsibilities include seeding and developing strategic opportunities with key financial services clients, serving as the main point of contact for related pursuits, and connecting with C-suite stakeholders. They will drive customer-focused pipeline development through executive engagement, progress pipeline by infusing industry expertise into account strategy, and form relationships with key buying center executives. Additionally, they will lead priorities with select partners for industry leadership, enablement, and customer development, and analyze global disputes business to understand trends, opportunities, and KPIs, using data to influence behavior and drive results. They will also develop integrated sector/geo strategy and lead team development.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.