Business Systems Analyst
Integrated Specialty Coverages, LLCFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
The Head of Community Partnerships requires 10+ years of experience in community, strategic partnerships, or customer success, with a minimum of 7+ years in a leadership and management role. This role necessitates experience managing managers and leading remote, geographically distributed teams, along with proven experience leading and scaling teams that work with influential or enterprise-level customers. A strong understanding of online communities and community moderation, especially in a global context, is also required.
This senior leadership role is responsible for building and leading a high-performing team focused on the development and strategic growth of Reddit’s portfolio of top communities, driving long-term engagement, partnership, and product adoption strategies for high-value communities, owning CRM strategy, reporting, and performance measurement for Reddit’s top communities portfolio, acting as the ‘voice of the customer’ for top communities within Reddit, partnering with teams including Product, GTM, Support, and Data Science to facilitate feedback loops, and developing scalable frameworks, community success strategies, and support systems tailored to high-traffic, high-visibility communities.
Online platform for community discussions and content
Reddit is an online platform that allows users to post, vote, and comment on content within various communities based on shared interests. Users can engage in discussions on a wide range of topics, from news and sports to entertainment and hobbies. The platform features a unique voting system where content can receive upvotes or downvotes, helping the most popular posts gain visibility. Reddit generates revenue primarily through advertising, premium memberships, and the sale of virtual goods like Reddit Coins. Unlike many other social media platforms, Reddit emphasizes community-driven content and discussions, creating a space for authentic interactions among users. The goal of Reddit is to foster engagement and connection among its diverse user base.