Guest Service Supervisor at Global Partners

Humble, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills to connect with guests and associates
Confident communication style with good eye contact
Ability to defuse issues using problem-solving techniques
Reliable and accountable
Detail-oriented and possessing excellent organizational skills
Proven ability to work independently and make decisions
Ability to direct others and prioritize tasks

Responsibilities

Oversee employee performance and ensure completion of all store-level tasks as directed by management
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)
Ensure the 24/7 execution of all guest service programs and processes
Replenish products to maintain in-stock conditions
Address guest inquiries and concerns effectively

Skills

Key technologies and capabilities for this role

Customer ServiceLeadershipEmployee SupervisionCash HandlingPOS SystemsProblem SolvingCommunicationOrganizational SkillsTeam Coaching

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position.

What is the salary for the Guest Service Supervisor role?

This information is not specified in the job description.

What key skills are required for this position?

Required skills include guest service skills for pleasant greetings, superior relationship-building, confident communication, problem-solving, organizational skills, and leadership to direct others.

What does the company culture emphasize?

The company values innovation, community engagement, and investing in the energy transition.

How should I apply for this position?

Application instructions are not specified in the provided text. Interested candidates should contact Global Partners LP directly for application details.