Guest Service Supervisor at Global Partners

Cromwell, Connecticut, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills and the ability to establish connections with guests and associates
Confident communication style with eye contact
Reliable and responsible individual
Detail-oriented with excellent organizational skills
Ability to defuse issues using effective problem-solving techniques
Proven self-starter with the ability to make decisions independently
Ability to direct others and prioritize tasks effectively

Oversee employee performance and ensure they fulfill all job duties as directed by management
Provide constructive feedback to employees to improve their performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards and maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Oversee the execution of all guest service programs and processes, ensuring 24/7 operation
Manage all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain optimal in-stock conditions
Address guest inquiries and complaints effectively