Guest Service Supervisor at Global Partners

Waltham, Massachusetts, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Work from your heart, genuinely love to take care of guests, and demonstrate pride in your work
Display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone
Be confident and make eye contact with guests
Have superior relationship building skills and can establish a connection with guests and associates
Be trustworthy and responsible
Be detail oriented and have excellent organizational skills
Defuse issues by utilizing problem solving techniques
Be a proven self-starter with demonstrated ability to make decisions
Direct others and prioritize tasks

Supervise employees making sure they are performing all the job duties implemented by management
Coach employees by giving them constructive feedback to help perform certain tasks
Greet guests and provide an enjoyable shopping experience for everyone
Adhere to the execution of established safety, security, quality, and store operations policies, procedures, and practices
Operate the point of sale pursuant to corporate standards; maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable
Always replenish products to ensure in-stock conditions
Address issues by utilizing problem solving techniques