Guest Service Supervisor at Global Partners

West Kingston, Rhode Island, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Guest Service Skills: Demonstrated ability to provide pleasant greetings and parting remarks, establish connections with guests, and build rapport
Communication Skills: Confident communication with eye contact, clear and effective interaction with guests and associates
Relationship Building: Strong relationship-building skills to foster positive interactions
Trustworthiness & Responsibility: Reliable and accountable for assigned tasks and duties
Organizational Skills: Detail-oriented and possessing excellent organizational skills
Problem-Solving: Ability to utilize problem-solving techniques to address guest inquiries and concerns
Self-Starter: Demonstrated ability to work independently and make decisions
Leadership Skills: Ability to direct others and prioritize tasks effectively

Supervise Employees: Oversee employee performance and ensure they fulfill all job duties as directed by management
Employee Coaching: Provide constructive feedback to employees to improve their performance
Guest Interaction: Greet guests and create an enjoyable shopping experience
Store Operations: Adhere to established safety, security, quality, and store operations policies
Point of Sale: Operate the point of sale system according to corporate standards
Cash Management: Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Inventory Management: Ensure products are replenished to maintain in-stock conditions
Guest Service Programs: Responsible for the 24/7 execution of all guest service programs and processes
Housekeeping: Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)