Guest Service Supervisor at Global Partners

Henniker, New Hampshire, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Work from your heart, genuinely love to take care of guests, and demonstrate pride in your work
Display a guest come first mentality and showcase exceptional guest service skills by providing pleasant greeting and parting remarks to everyone
Confident and make eye contact with guests
Superior relationship building skills and can establish a connection with guests and associates
Trustworthy and responsible
Detail oriented and have excellent organizational skills
Defuse issues by utilizing problem solving techniques
Proven self-starter with demonstrated ability to make decisions
Direct others and prioritize tasks

Responsibilities

Supervise employees making sure they are performing all the job duties implemented by management
Coaching employees by giving them constructive feedback to help perform certain tasks
Greet guests and provide an enjoyable shopping experience for everyone
Adhere to the execution of established safety, security, quality, and store operations policies, procedures, and practices
Operate the point of sale pursuant to corporate standards; maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable
Always replenishes products to ensure in-stock conditions
Address issues by utilizing problem solving techniques

Skills

Key technologies and capabilities for this role

Customer ServiceGuest ExperienceRelationship BuildingAttention to DetailTeam SupervisionStore Operations

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key skills include exceptional guest service skills, superior relationship building, detail orientation, problem-solving techniques, and the ability to direct others and prioritize tasks.

What is the company culture like at Global Partners LP?

Global Partners LP emphasizes a family-like environment, passion for guest service, innovation, community support, and opportunities for career growth over its 90-year history.

What makes a strong candidate for the Guest Service Supervisor position?

Strong candidates work from the heart, genuinely love taking care of guests, demonstrate a guest-first mentality, show confidence, trustworthiness, and proven self-starter abilities with leadership skills.