Guest Service Supervisor at Global Partners

Tyngsboro, Massachusetts, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Genuine love for taking care of guests and demonstrating pride in work
Guest-focused mentality and exceptional guest service skills
Confident communication with eye contact
Strong relationship-building skills
Trustworthiness and responsibility
Detail-oriented and excellent organizational skills
Problem-solving techniques for diffusing issues
Self-starter with decision-making ability
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees, ensuring they perform all job duties
Coach employees with constructive feedback
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system
Maintain proper cash levels
Ensure all store housekeeping functions are completed
Ensure the 24/7 execution of all guest service programs and processes
Handle cash processes (deposits, lottery, gift cards, checks)
Replenish products to maintain in-stock conditions
Address guest issues

Skills

Guest Service

Employee Supervision

POS Systems

Cash Handling

Problem Solving

Inventory Replenishment

Team Coaching

Safety Compliance

Customer Communication

Global Partners

About Global Partners

N/AHeadquarters

N/AYear Founded

N/ACompany Stage

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