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Guest Service Supervisor
at
Global Partners
Newport, New Hampshire, United States
Apply Now
Not Specified
Compensation
Mid-level (3 to 4 years)
Experience Level
Full Time
Job Type
Unknown
Visa
Retail, Energy
Industries
Requirements
Genuine love for taking care of guests and demonstrating pride in work
Guest-focused mentality and exceptional guest service skills
Confident demeanor with strong eye contact
Superior relationship-building skills
Trustworthy and responsible
Detail-oriented with excellent organizational skills
Ability to defuse issues using problem-solving techniques
Self-starter with demonstrated decision-making ability
Ability to direct others and prioritize tasks
Responsibilities
Supervise employees, ensuring they perform all job duties implemented by management
Coach employees by providing constructive feedback to improve performance
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain in-stock conditions
Address guest issues and concerns effectively
Skills
Customer Service
Employee Supervision
POS Systems
Cash Handling
Problem Solving
Decision Making
Inventory Replenishment
Housekeeping
Global Partners
Website
About Global Partners
N/A
Headquarters
N/A
Year Founded
N/A
Company Stage
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