Guest Registered Nurse Coordinator at The Walt Disney Company

Lake Buena Vista, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Entertainment, Healthcare, HospitalityIndustries

Requirements

Current and clear Florida Registered Nursing license
3+ years of nursing experience
Valid Florida driver’s license
Demonstrated high-quality clinical skills and decision-making skills
Demonstrated outstanding guest service-oriented skills
Outstanding verbal and written communication skills
Basic ability to work within a Microsoft Office suite of programs
Independent and self-motivated to work in a team environment
Full availability to work at any park with work schedule, including nights, weekends, holidays, and rotating shifts
Demonstrate integrity, insist on fairness and take responsibility for decisions and actions
Demonstrate ability to multi-task in an organized manner with solutions
Physical strength and stamina, ability to move around freely, see, hear and communicate well
Ability to stand for long periods, frequent walking, lifting, squatting, pushing, pulling, or carrying heavy objects
Frequent bending, stretching, twisting of the body, kneeling/squatting for emergency procedures such as CPR
Frequent use of hands to handle, control, or feel objects, tools, or controls
Full availability for scheduling Sunday through Saturday, including holidays; shifts starting as early as 7 am until parks close or special events end

Responsibilities

Provide world class clinical care to Guests and Cast
Ensure the highest quality and compassionate care is delivered to Guests by serving as a role model to the team and working with Operations partners and emergency services teams
Follow established practices for care outlined under Florida RN licensure standards and Policies and standing orders
Provide appropriate peer coaching, training, and support to determine solutions to meet or exceed business objectives, including actively soliciting feedback from Cast Members
Assess labor deployment and work with Guest Health Services Manager to ensure all locations and respective responsibilities are covered adequately, including rotation of responsibilities
Ensure Cast Members are on time and ready to work at locations and ensure opportunities for lunches/breaks happen in a timely manner and consistent timeframe
Order and receive supplies on a weekly basis, ensuring par levels are established/re-established to seasonality
Track maintenance, IT, phone requests and follow-up
Compose weekly location status reports
Coordinate with on-call leadership any updates, issues, or needs (hand-off)
Develop and implement clinical training programs to enhance skills, including hands-on training, simulations, and shadowing experiences
Responsible for annual skills assessment, training, feedback and evaluations
Ensure that training programs align with regulatory requirements and industry standards

Skills

Key technologies and capabilities for this role

Registered NurseNursing CarePatient CareTeam LeadershipPeer CoachingLabor DeploymentFlorida RN LicensureEmergency ServicesGuest ServicesOperations Management

Questions & Answers

Common questions about this position

Is this a full-time position, and what is the expected duration?

This is a full-time temporary project hire role expected to last approximately six months.

What is the work schedule and availability required for this role?

Full availability Sunday through Saturday is required, including holidays, with shifts starting as early as 7 am and lasting until parks close or special events end; consistent days off are offered after initial training.

What are the key responsibilities and skills needed for the Guest Registered Nurse Coordinator role?

Key responsibilities include providing clinical nursing care, ensuring team coverage and operations, ordering supplies, and developing clinical training programs; required skills involve Florida RN licensure, peer coaching, training, and physical stamina for standing, walking, and lifting.

What is the team environment like in Guest First Aid?

Guest First Aid is a fast-paced environment with a highly collegial team that depends on close collaboration, intra-team consistency, and frequent communications.

What makes a strong candidate for this Registered Nurse Coordinator position?

Strong candidates should be Registered Nurses with Florida licensure, experienced in clinical care, team leadership, training, operations coordination, and able to handle physical demands in a fast-paced park environment.