Growth Analytics Manager at Ro

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TelehealthIndustries

Requirements

5+ years in Data Analytics, Data Engineering, or Data Science with a track record of shipping production-grade data systems for marketing or CRM
Expert-level SQL skills
Knowledge of Python and associated analytics libraries (Pandas, etc.)
Experience with dbt (or equivalent), Git, and an orchestrator (Airflow/Prefect)
Strong problem solving skills, analytical aptitude, and numerical dexterity
Demonstrated track record of project ownership
Bonus: Healthcare/regulated environment experience and consent-aware data flows; familiarity with privacy-safe attribution concepts
Bonus: Experience with CDPs like Segment
Bonus: Practical ML/AI skills (NLP/CV classification, LLM prompting/guardrails)
Bonus: Experience with product event/attribute tracking design and implementation processes — partnering with product and engineering personnel
Bonus: Clear communication and a system-builder mindset; comfortable scoping ambiguous problems into iterative roadmaps

Responsibilities

Partner closely with Growth leadership to shape data-driven strategies that drive customer acquisition, retention, and profitability
Build classification, heuristic, or scoring models that help prioritize creatives, offers, or audiences for acquisition and retention
Lead delivery of lightweight AI agents & scoring services from conception to production
Develop and maintain robust marketing data pipelines, ensuring data integrity and scalability to support various business needs
Work closely with our CRM team & tech partners to ensure the availability, quality, and accessibility of data required for email eventing and analytics
Automate channel ops (naming conventions, bulk formatting, asset metadata, audit checks) with scripts/jobs
Stand up monitors and add observability (freshness, volume, null rates, join keys) for Growth eventing/data pipelines and document handoffs for non-technical users

Skills

Analytics

SQL

Data Modeling

CRM

Experimentation

A/B Testing

Data Warehousing

Privacy-Preserving Measurement

Data Governance

Marketing Analytics

Lifecycle Communications

Python

ETL

Data Integration

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters

2017Year Founded

$998.1MTotal Funding

LATE_VCCompany Stage

Consumer Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Medical, dental, & vision benefits

One Medical membership

Equity

Flexible Time Off

Gym reimbursement stipend

Learning & development stipend

Paid parental leave

Flexible work arrangements

Dog-friendly office

Company-wide events

Risks

Layoffs at Ro may impact service quality and customer satisfaction.

Competition from companies like Fabric could challenge Ro's market position.

Drug shortages, despite tracking efforts, may lead to customer dissatisfaction.

Differentiation

Ro offers a vertically integrated platform combining telehealth, lab services, and pharmacy.

Ro's GLP-1 Supply Tracker addresses drug shortages, enhancing patient care management.

Ro provides a seamless, end-to-end healthcare experience without the need for insurance.

Upsides

Increased telehealth demand post-COVID-19 boosts Ro's market expansion opportunities.

Ro's ro.OS platform enhances patient satisfaction and retention through seamless care.

Partnership with Modon Developments expands Ro's geographical footprint in New Cairo.

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