Group Product Manager, Otter - Mountain View at Otter

Mountain View, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Food Technology, Restaurant TechnologyIndustries

Requirements

8+ years of product management experience, with at least 3+ years managing and developing PMs
Proven track record of building and scaling platform or data products with measurable reliability and business impact
Strong technical understanding of APIs, integrations, and data modeling; experience working on data-heavy products or enterprise platforms is a plus
Data-driven decision maker with proficiency in SQL and analytics tools
Excellent communication skills, with the ability to articulate complex technical concepts clearly to executives, engineers, and partners
Experience in restaurant technology, commerce, or B2B SaaS is a plus
Ability to work in-office in Mountain View five days a week

Responsibilities

Own and scale the System of Record that manages critical restaurant entities such as Orders, Storefronts, and Menus
Build platform capabilities that enable seamless integrations with delivery platforms, POS systems, and other restaurant technology providers
Define canonical data models, lifecycle workflows, and business logic that ensure accuracy, reliability, and consistency across Otter’s ecosystem
Develop developer experiences – including APIs, SDKs, integration runtime, and monitoring – that make it simple and safe for internal and external contributors to build on the platform
Partner with engineering, design, operations, and GTM to deliver scalable, reliable solutions that support both customer-facing products and internal workflows
Lead and mentor a team of PMs, setting clear goals, coaching for growth, and scaling product excellence across the organization

Skills

Product Management

Team Leadership

APIs

SDKs

POS Integrations

Data Modeling

Workflow Management

Platform Development

Developer Tools

Otter

Connects parents with vetted babysitters

About Otter

Otter connects parents with qualified babysitters through its online platform, focusing on the childcare industry. The service stands out due to its thorough vetting process for sitters, which includes skills tests, reference checks, and interviews, along with mandatory background checks for both parents and sitters to ensure safety. Parents can book a sitter on short notice, sometimes as little as two hours, making it a convenient option for last-minute childcare needs. The company earns revenue by charging a fee for each booking, which is shared with the sitters, providing them with a flexible income opportunity. With significant backing from prominent venture capital firms, Otter aims to address the demand for reliable childcare services while ensuring a safe environment for families.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$30MTotal Funding

SERIES_ACompany Stage

Social Impact, Consumer GoodsIndustries

1-10Employees

Risks

Increased competition from new platforms offering similar services at lower fees.

Changes in local regulations could increase operational costs and complicate compliance.

Rising concerns about data privacy and security could decrease user trust.

Differentiation

Otter offers a rigorous vetting process for sitters, ensuring safety and reliability.

The platform allows parents to book childcare with as little as two hours' notice.

Otter connects parents with local stay-at-home parents, fostering community-based childcare.

Upsides

Increased demand for flexible childcare solutions due to remote work trends.

Growing interest in last-minute booking options for childcare services.

Venture capital interest indicates strong growth potential for tech-enabled childcare solutions.

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