Director of Communications
AcornsSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, eCommerce, Health & WellnessIndustries
Requirements
- Experience inspiring, coaching, and growing high-performing teams of storytellers, strategists, and communicators
- Ability to cultivate a culture of innovation, creativity, and speed
- Expertise in advising senior leaders across Merchandising, eCommerce, and Health & Wellness
- Skills in crafting forward-looking messaging, speeches, thought leadership, and external visibility strategies
- Proven track record in leading integrated communications programs including media relations, executive comms, crisis readiness, internal storytelling, and digital content
- Capability to develop transformative narratives connecting product authority, digital innovation, health access, and customer experience
- Experience translating complex retail, tech, delivery, and wellness concepts into compelling storytelling
- Strong media relationship-building skills with national, retail, consumer, health, and new media reporters
- Ability to collaborate across Corporate Affairs, Investor Relations, Merchandising, eCommerce, Marketing, Health & Wellness, Store Operations, and Global Comms teams
- Proficiency in issue and crisis management with strategic guidance
- Experience managing agencies, budgets, and external PR partners for scalable, insight-driven work
- Expertise leveraging data, insights, media performance, customer trends, competitive intelligence, and GenAI/emerging tools
Responsibilities
- Build and lead a high-impact communications team
- Serve as a strategic counselor to senior leaders in Merchandising, eCommerce, and Health & Wellness
- Drive bold, breakthrough communications strategies aligned to commercial, brand priorities, seasonal moments, category strategies, and innovation roadmap
- Shape Walmart’s omnichannel narrative for customers, media, suppliers, policymakers, associates, third-party sellers, and business customers
- Own media relationships and earned storytelling around category leadership, digital acceleration, marketplace growth, price leadership, customer trust, and health innovation
- Collaborate across the enterprise to ensure message alignment
- Lead issue and crisis management to protect and strengthen Walmart’s reputation
- Manage agencies and budgets with a focus on innovation, efficiency, and measurable impact
- Leverage data, technology, GenAI, and insights to inform strategies, evaluate impact, and refine messaging
- Operate as a visionary people leader who lifts teams, clarifies priorities, and inspires best-in-class work
- Bring bold, modern communications ideas to push Walmart’s storytelling forward
- Build trusted relationships with media and influencers
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment opportunity.
What is the work arrangement or location for this role?
This information is not specified in the job description.
What leadership skills are required for this role?
The role requires the ability to build and lead a high-impact communications team, inspire and coach team members, and serve as a strategic counselor to senior leaders.
What is the company culture like for this team?
The role involves cultivating a culture of innovation, creativity, and speed to match the pace of retail transformation.
What makes a strong candidate for this position?
Strong candidates will have experience leading communications teams, crafting messaging for executives, driving integrated strategies, and building media relationships in retail, eCommerce, or health sectors.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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