Group Design Lead - Global KYC Onboarding at Wise

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

Led design teams in complex, multi-stakeholder environments and know how to balance strategic vision with hands-on execution
Customer-obsessed but understand how to balance user needs with business constraints and regulatory requirements
Strong portfolio showcasing both strategic thinking and detailed UX execution, ideally with experience in regulated industries or B2B platforms
Excited about building for builders - creating tools and patterns that empower other teams to create great experiences

Responsibilities

Set the vision for the Global KYC Onboarding platform that makes onboarding safe, efficient, and scalable across all regions
Partner cross-functionally with Group Product Manager, Engineering Lead, Analytics Lead, researchers, and content designers within the squad
Bridge global and local needs by collaborating with design leaders across regional teams (Europe, APAC, Americas)
Transform complex regulatory space by designing experiences that balance compliance requirements with smooth user experiences
Build the foundation for a platform that saves operational costs and reduces friction for legitimate customers
Solve problems at massive scale impacting millions of customers and internal teams
Pioneer platform design thinking in fintech compliance, creating reusable patterns across diverse regulatory environments
Inspire and empower a growing team of designers across Personal Onboarding, Business Onboarding, and future Platform partner teams

Skills

Key technologies and capabilities for this role

UX DesignDesign LeadershipKYCUser OnboardingPlatform DesignCompliance DesignCross-functional CollaborationUser ResearchContent Design

Questions & Answers

Common questions about this position

Is this role remote or on-site?

This is an on-site position based in London.

What experience is required for the Group Design Lead role?

You've led design teams in complex, multi-stakeholder environments, have a strong portfolio showcasing strategic thinking and detailed UX execution (ideally in regulated industries or B2B platforms), and know how to balance strategic vision with hands-on execution.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Wise?

Wise focuses on building an open, fair, and human financial system, with a mission to make international money movement easier and cheaper, emphasizing positive change by putting people in control of their money.

What makes a strong candidate for this Group Design Lead role?

A strong candidate is customer-obsessed, excels at balancing user needs with business constraints and regulatory requirements, has experience leading design teams in complex environments, and is excited about building reusable platform components for other teams.

Wise

Facilitates low-cost international money transfers

About Wise

Wise focuses on international money transfers, providing a low-cost alternative to traditional banks. It uses a peer-to-peer system to match transfers between users in different countries, which helps reduce fees and offers better exchange rates. Customers pay a small, transparent fee for each transaction, and Wise also offers a multi-currency account for managing funds in various currencies. The company aims to maintain high performance and reliability while ensuring transparency and trust with its users.

London, United KingdomHeadquarters

2011Year Founded

$385.5MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

PTO & annual leave

Work from home flexibility

Parental leave

Medical insurance plans

Health & wellbeing discounts

Pension & retirement plans

Social events

Relocation support

Risks

Increased competition from banks integrating Swift services could challenge Wise's market share.

Regulatory scrutiny following Stenn's collapse may increase pressure on Wise.

Bitcoin's low transaction fees could attract customers away from Wise's services.

Differentiation

Wise offers a peer-to-peer system for low-cost international money transfers.

The company provides a multi-currency account for ex-pats, freelancers, and travelers.

Wise's transparent fee structure attracts customers seeking cost-effective money transfer solutions.

Upsides

Partnership with Morgan Stanley enhances Wise's cross-border settlement capabilities.

Expansion into India's remittance market presents significant growth opportunities for Wise.

API integrations offer additional revenue streams and market penetration for Wise.

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