Customer Service Representative
Beyond FinanceSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, Hospitality, Food & Beverage, GroceryIndustries
Requirements
- Customer focused with a passion for food and environmental initiatives
- Curiosity about the people served and a strong sense of hospitality
- Genuine passion for collaboration and creating community through food
- Schedule flexibility with rotating shifts between 7:00 am and 9:00 pm
- Ability to lift, carry, push, pull and place objects weighing up to 50 pounds without assistance
- Experience working in food & beverage, hospitality, or retail with a focus on customer service and creating memorable guest experiences
- Involvement with new store openings, systems implementation and developing culture (preferred)
- Excellent communication skills with the ability to work calmly and effectively under pressure
- Ability to manage multiple tasks simultaneously and set priorities in a high-speed environment
- Strong problem-solving skills and attention to detail
- A growth mindset with the ability to gain a deep knowledge of all products in the store
- Understanding, knowledge, and ability to comply with safety, sanitation and food handling procedures
Responsibilities
- Actively engage and connect with customers, answering product inquiries and tailoring product recommendations to meet their needs
- Process all orders in the POS system with speed and accuracy
- Monitor and maintain inventory levels, ensuring stock is always replenished
- Stock and face all areas of the store, including the produce display, the merchandisers and retail shelving
- Pack orders for pickup, delivery and in-store shopping with care to maintain product quality during transport
- Clean, sanitize and organize the counters and store to maintain a safe and beautiful environment for customers
- Stay informed about trends and events in the wellness space, including Flow Events and programs
- Embody and champion Flow’s brand values in all interactions with customers, vendors and colleagues
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time or part-time position?
This is an hourly, part-time position.
What are the working hours for this role?
The position requires schedule flexibility with rotating shifts that fall between the hours of 7:00 am through 9:00 pm.
What skills and experience are required for the Grocery Specialist role?
Required skills include customer service in food & beverage, hospitality, or retail; passion for food and environmental initiatives; ability to lift up to 50 pounds; and knowledge of POS systems, inventory management, and product recommendations.
What is the company culture like at Flow?
Flow emphasizes redefining hospitality through design, community, and sustainability, fostering authentic connections, innovation, and a sense of belonging while championing brand values in all interactions.
What makes a strong candidate for this Grocery Specialist position?
A strong candidate has experience in food & beverage, hospitality, or retail with excellent customer service, a passion for food, environmental initiatives, and community building, plus curiosity about customers and schedule flexibility.
Flow
Develops rental properties fostering community connection
About Flow
Flow Life focuses on transforming the rental housing market by creating communities that prioritize connection, well-being, and harmony with nature. The company develops and manages rental properties designed to foster a sense of belonging among residents, addressing the common issue of isolation felt by many renters. Flow Life primarily targets urban renters, including individuals and families who seek more than just a place to live; they desire a vibrant community and opportunities for personal growth. Unlike traditional rental companies, Flow Life emphasizes community-building and environmental integration, allowing them to attract tenants willing to pay a premium for a fulfilling living experience. The company's goal is to create spaces where residents can thrive, guided by their core values of giving, growing, loving, and committing.
Miami, FloridaHeadquarters
2022Year Founded
$340.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Social Impact, Real EstateIndustries
201-500Employees
Benefits
Medical, dental, and vision insurance plans
PTO
Commuter benefits
401(k) Plan
Monthly phone stipend
Risks
Adam Neumann's past controversies may affect Flow's brand reputation.
Regulatory scrutiny may hinder adoption of digital wallets and cryptocurrencies.
Intense competition in South Florida's proptech ecosystem could challenge Flow.
Differentiation
Flow integrates digital wallets for seamless financial transactions in residential real estate.
Flow focuses on community-building and well-being in urban rental housing.
Flow offers a unique blend of physical and digital living experiences.
Upsides
Growing demand for community-focused living aligns with Flow's mission.
Proptech innovation in South Florida offers expansion opportunities for Flow.
Blockchain technology can enhance property management efficiency for Flow.
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