GN Industry Utility OFS Analyst at Accenture

Bengaluru, Karnataka, India

Accenture Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
UtilitiesIndustries

Requirements

  • 3+ years experience in Oracle Field Service (OFS) or 5+ years in other leading Field Service Management (FSM) packages (e.g., Salesforce Field Service, ClickSoftware, IFS Clevest) with end-to-end implementations
  • Proven track record with at least 1 full-cycle FSM implementation experience
  • Strong Oracle Utilities consulting experience
  • Hands-on OFS/FSM functional expertise in Scheduling and Dispatch, Rostering, Crew Management, Field Data Capture, GIS Integration, Routing, Timesheets, etc
  • Ability to understand business requirements, provide solutions on business processes, and recommend innovative future solutions for efficiency and cost reduction
  • Excellent written and verbal communication skills, ability to lead workshops and demos, document business processes, and recommend new methods and automation opportunities
  • Experience: 3-6 years
  • Educational Qualification: B.Tech/BE (MBA good to have)
  • Utility project experience (advantage)
  • Knowledge of Oracle Utilities Accelerator with OFS (advantage)

Responsibilities

  • Drive project solutions using Oracle Utilities consulting experience
  • Bring strong customer engagement expertise
  • Understand business requirements and provide solutions on different business processes
  • Recommend innovative future solutions to increase efficiency and reduce costs
  • Lead workshops and demos
  • Document business processes and recommend new methods and automation opportunities for efficient business operations

Skills

Key technologies and capabilities for this role

Oracle Field ServiceOracle Fusion Field ServiceSalesforce Field ServiceClickSoftwareIFS ClevestScheduling and DispatchRosteringCrew ManagementField Data CaptureGIS IntegrationRoutingTimesheetsOracle Utilities

Questions & Answers

Common questions about this position

What are the must-have skills for this Oracle Field Service Analyst role?

Must-have skills include Oracle Field Service or Oracle Fusion Field Service, with 3+ years of experience in OFS or 5+ years in other FSM packages like Salesforce Field Service, ClickSoftware, or IFS Clevest.

What experience level is required for this position?

Candidates need 3+ years in Oracle Field Service (OFS) or 5+ years in other leading Field Service Management (FSM) packages, plus at least 1 full-cycle FSM implementation experience.

Where is this job located?

The position is located in Bangalore, Gurgaon, or Hyderabad.

What is the educational qualification required?

A B.Tech/BE is required, with an MBA being good to have.

What makes a strong candidate for this role?

Strong candidates have hands-on expertise in OFS/FSM areas like Scheduling, Dispatch, Rostering, Crew Management, GIS Integration, and Routing, plus excellent communication skills, utility project experience, and knowledge of Oracle Utilities Accelerator with OFS.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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