[Remote] Global Service Delivery, Director at Astra

Tunisia

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, Business ServicesIndustries

Skills

Key technologies and capabilities for this role

Service DeliveryClient Relationship ManagementPersonnel ManagementTeam LeadershipMultitaskingPrioritizationCommunicationStrategic PlanningProcess ImprovementCapacity PlanningBusiness Development SupportRoadmap DefinitionUser Story CreationRFP Development

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

What are the key responsibilities of the Service Delivery Director?

Responsibilities include providing leadership to diverse operations, implementing personnel onboarding and training, driving client meetings on performance, managing service quality and capacity planning, supporting business development with statements of work, and resolving complex issues.

What skills are required for this role?

The role requires leadership, strong multitasking and prioritization abilities, excellent communication skills, and the capacity to direct diverse teams, along with in-depth company knowledge for handling complex issues.

Is this a remote position or does it require office presence?

This information is not specified in the job description.

What makes a strong candidate for this Director role?

A strong candidate will have proven leadership in managing diverse teams, experience in client-facing service delivery, ability to handle complex IT projects, and skills in strategic planning, hiring, and business growth support.

Astra

Provides launch services for small satellites

About Astra

Astra provides launch services specifically for small satellites, catering to commercial businesses, government agencies, and research institutions that need reliable access to space. The company operates small, agile rockets designed to transport these satellites into low Earth orbit (LEO). Astra's approach focuses on making space more accessible by reducing the costs and complexities associated with satellite launches, which allows a wider range of customers to utilize their services. Unlike many competitors, Astra emphasizes efficiency and cost-effectiveness in its operations, aiming to meet the growing demand for satellite-based services such as Earth observation and telecommunications. The company's goal is to facilitate more frequent and affordable satellite launches, thereby expanding opportunities for various applications in the space industry.

Alameda, CaliforniaHeadquarters

2016Year Founded

$291.8MTotal Funding

IPOCompany Stage

AerospaceIndustries

201-500Employees

Benefits

Competitive Medical (HMO & PPO)/Dental/Vision plans

Company paid Short Term Disability and Long Term Disability plans

401K with company match

Flexible Spending Account

Commuter benefits

Caregiving support benefits

Company perks, like PetPlan, curated gym/travel/products discounts

Free lunch

Company events

Risks

Going private may limit Astra's access to public capital markets.

Astra faces financial instability due to liquidity crunch and high cost of capital.

Intensifying competition in the small satellite launch market could impact Astra's market share.

Differentiation

Astra offers cost-effective launch services for small satellite payloads.

The company focuses on agile rockets for frequent access to space.

Astra provides online reservations for payload deliveries to various orbits.

Upsides

Growing demand for small satellite constellations aligns with Astra's business model.

U.S. government investment in space technology presents contract opportunities for Astra.

Astra's reusable rocket technology could lead to significant cost reductions.

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