ServiceNow

Global Advisory Council Engagement Manager - Reporting and Insights Lead

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should possess a Bachelor’s degree and demonstrate a strong understanding of data analysis, reporting, and visualization techniques. Experience with data management, program value demonstration, and stakeholder engagement is highly desirable, along with proficiency in tools such as Power BI or Dynamics. Strong analytical skills and the ability to translate data into actionable insights are essential.

Responsibilities

As a Global Advisory Council Engagement Manager - Reporting and Insights Lead, you will be responsible for managing the collection, analysis, and visualization of program data to demonstrate value to senior stakeholders. You will develop and maintain dashboards to showcase key engagement metrics, collaborate with the GAC team to define success metrics, track customer interactions, and ensure data integrity across internal systems. Additionally, you will proactively identify data-driven insights, coordinate schedules, and help leadership prepare for meetings with tailored data reports and value narratives.

Skills

Reporting

Data Analysis

Data Visualization

Power BI

Dynamics

Analytics

Stakeholder Engagement

Program Management

Dashboard Development

Data Storytelling

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Key Metrics

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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