Gestionnaire de Produit - Open API || Product Manager, Open API at Plusgrade

Montreal, Quebec, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, Aviation, Hospitality, Cruises, Rail, FintechIndustries

Requirements

Reporting directly to the Director of Product, Platform and Payments
Ability to establish a customer-centric vision for products and the travel industry
Experience in strategy and product vision
Skills in product design and development
Capability to improve processes and increase partner satisfaction
Proficiency in identifying needs and opportunities and leading them to implementation
Collaboration skills with business teams, engineering teams, partners, marketing, and sales
Data analysis skills to understand user behavior and market needs

Responsibilities

Lead the delivery of all product initiatives focused on implementing APIs for partners for ancillary products
Analyze API usage in production, manage their continuous evolution to ensure they remain a high-quality representation of Plusgrade's capabilities, constantly maximizing value for partners
Contribute to defining the API strategy and product roadmap based on partner needs, other product roadmaps, market studies, and key stakeholder input
Work with partners and third-party suppliers to identify and implement the best solutions to improve capabilities and increase processing efficiency
Iterate, troubleshoot, and continuously work to improve the traveler's payment experience
Gather and analyze feedback from partners and other stakeholders to identify product improvement opportunities
Work with engineering and design teams to plan and execute development projects, ensuring product improvements are delivered on time and within budget
Develop and maintain relationships with key partners and suppliers to ensure access to necessary resources and technologies for product development
Collaborate with marketing and sales teams to create product marketing and sales materials, and support product launches and other marketing initiatives
Analyze data to understand user behavior and market needs (use data and analytics to inform and guide key decisions with data-driven insights)

Skills

Product Management

Open API

API Design

Product Strategy

Product Vision

Platform

Payments

Partner Management

Plusgrade

Provides upgrade solutions for travel companies

About Plusgrade

Plusgrade specializes in providing upgrade solutions for the travel industry, focusing on helping airlines, cruise lines, and other travel service providers increase their revenue through ancillary services. Their platform allows these companies to offer customers the option to upgrade their seats or cabins for an additional fee, either through bidding or fixed pricing. Plusgrade stands out from competitors by integrating seamlessly with existing systems of travel companies, making it easier for them to implement these upgrade options. The company's goal is to enhance customer satisfaction while generating high-margin revenue for their partners, and they have been recognized as a market leader in this space, receiving awards such as the Deloitte Technology Leadership award.

New York City, New YorkHeadquarters

2009Year Founded

$151.5MTotal Funding

GRANTCompany Stage

Enterprise Software, Consumer GoodsIndustries

501-1,000Employees

Benefits

401(k) Company Match

Health Insurance

Unlimited Paid Time Off

Home Office Stipend

Remote Work Options

Parental Leave

Wellness Program

Risks

Emerging tech companies could erode Plusgrade's market share.

Airlines developing in-house solutions may reduce demand for Plusgrade.

Economic downturns can significantly impact Plusgrade's revenue streams.

Differentiation

Plusgrade offers a proprietary SaaS platform for travel upgrade solutions.

The company partners with major airlines like airBaltic and Garuda Indonesia.

Plusgrade's 'Subscribe to Miles' service innovates loyalty programs in the travel industry.

Upsides

Partnerships with airlines enhance customer experience and boost revenue.

Subscription-based loyalty programs are gaining traction in the travel industry.

Flexible bidding systems for upgrades offer passengers more control over travel.

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