Manager, Business Operations
Foodsmart- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor's degree in Business Administration, Hospitality Management, or a related field, along with a minimum of 5 years of experience in a retail management role, preferably within a high-end food or culinary environment. Strong leadership and operational skills are essential, as is the ability to drive sales and manage employee performance.
The General Manager will model and direct employees to ensure customer service standards are met, create an environment where employees are informed and capable through training, and maintain consistent adherence to Sur La Table policies and standard operating procedures. They will manage the complete operations of the store, proactively monitor and manage staffing levels, conduct performance reviews, and seek opportunities to increase sales and profitability while analyzing business trends and implementing strategic plans.
Acquires and revitalizes struggling retail brands
CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.