General Manager I - Store 6164 Alpena MI at Advance Auto Parts

Alpena, Michigan, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, RetailIndustries

Requirements

High school diploma or GED; Bachelor’s degree in business or related area preferred
Valid driver’s license
2-3 years of experience managing a team of 10-20 members in a fast-paced retail environment
Successful experience managing profitability with proven financial and business acumen
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures such as discounts, percentages, sales increases, and gross profit
Ability to review and analyze business reports like P&L statements
Ability to become ASE P2 certified or ASE ready equivalent
Ability to work 50-55 hours per week (5-6 days, 11-hour shifts, rotating nights/weekends, plus additional hours as needed)

Responsibilities

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)
Ability to lead change management
Embrace diversity and foster a respectful environment for Customers and Team Members
Provide DIY service including battery installation, testing, wiper install, etc
Assist District/Region in other functions upon request
Ability to execute and train project and product quality recommendations
Advanced parts lookup and sourcing from numerous places including special order, FDO, second source, etc
Ability to execute and train all store operational processes and procedures, testing and diagnostic equipment for DIY services
Ability to execute and train inventory systems and store equipment
Ability to execute and train POS and Parts lookup systems
Ability to recruit, select, hire, and develop quality Team Members
Ability to build and grow relationships with Professional Customers
Hold others accountable, inspect work quality, and give inspiring feedback

Skills

Key technologies and capabilities for this role

sales managementteam leadershipcustomer relationship managementinventory managementperformance managementcoachingschedulingchange managementDIY automotive servicebattery installationwiper installation

Questions & Answers

Common questions about this position

What is the work schedule like for this General Manager position?

The position requires a minimum of 50-55 hours per week, with an average schedule of 5-6 days a week, 11-hour shifts including rotating nights and weekends, and an hour for lunch. Additional hours may be required based on business needs.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are required for the General Manager role?

Key skills include working knowledge of automotive systems, advanced parts lookup and sourcing, ability to execute and train store operational processes, safety knowledge, and proficiency in reviewing P&L statements.

What does the company culture emphasize for this position?

The culture emphasizes inspiring the team, embracing diversity, fostering a respectful environment for customers and team members, and leading change management.

What makes a strong candidate for this General Manager position?

Strong candidates have experience in sales management, team hiring and development, building professional customer relationships, and knowledge of automotive parts and store operations.