General Manager I - Store 6164 Alpena MI at Advance Auto Parts

Alpena, Michigan, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, RetailIndustries

High school diploma or GED; Bachelor’s degree in business or related area preferred
Valid driver’s license
2-3 years of experience managing a team of 10-20 members in a fast-paced retail environment
Successful experience managing profitability with proven financial and business acumen
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures such as discounts, percentages, sales increases, and gross profit
Ability to review and analyze business reports like P&L statements
Ability to become ASE P2 certified or ASE ready equivalent
Ability to work 50-55 hours per week (5-6 days, 11-hour shifts, rotating nights/weekends, plus additional hours as needed)

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)
Ability to lead change management
Embrace diversity and foster a respectful environment for Customers and Team Members
Provide DIY service including battery installation, testing, wiper install, etc
Assist District/Region in other functions upon request
Ability to execute and train project and product quality recommendations
Advanced parts lookup and sourcing from numerous places including special order, FDO, second source, etc
Ability to execute and train all store operational processes and procedures, testing and diagnostic equipment for DIY services
Ability to execute and train inventory systems and store equipment
Ability to execute and train POS and Parts lookup systems
Ability to recruit, select, hire, and develop quality Team Members
Ability to build and grow relationships with Professional Customers
Hold others accountable, inspect work quality, and give inspiring feedback