General Manager eBay Payments Australia at eBay

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, Fintech, PaymentsIndustries

Requirements

Ability to work in a dynamic, fast paced environment and to influence cross functionally, act quickly, and conclusively with outstanding attention to detail
Effective executive level communicator with strong diligence, documentation, and executional follow through
Sound experience working with regulators and expertise in payments/financial services with an ability to apply regulatory requirements to functional applications
Commercial outlook with ability to assess comprehensively (inferred from incomplete description)
Previous experience as an approved responsible manager of an AFSL licensed for dealing in non-cash payment facilities (viewed favourably)

Responsibilities

General Manager (GM) for eBay Commerce Australia Pty. Ltd. (eCA), eBay’s regulated Australian payments entity. Represent eBay externally with regulators, government officials and industry bodies
Drive the development of regulatory frameworks to comply with the Australian Financial Services Licence including governance, policies and controls, operational risk management, safeguarding funds and regulatory reporting
Define and implement a strategy to deliver strong, clear governance across eCA as required by external regulations and internal eBay policies
Lead eCA Board meetings (agenda, materials, and minutes). Ensure the Board is fully equipped to supervise the business of the entity and its financial affairs
Develop detailed understanding and aligned plans for all activities performed by the entity to anticipate and mitigate risks
Chair management meetings, monitoring and urgently closing out issues across the entity. Foster a culture of learning to drive continual improvements
Supervise service levels as detailed in eBay Support Agreements and external contracts. Champion improvements to service levels across eBay and key 3rd parties through predefined channels
Act as a key representative for eCA for audits & ensuring detailed planning and preparation ahead of time and Management Action Plans are completed. Work with Enterprise Risk Management as part of the ERM monitoring program
Stay ahead of financial services & regulatory requirements, advising the business on opportunities and risks from a changing payment landscape
Deeply understand the regulatory requirements on eBay’s product design. Integrate cross functionally, working closely across Legal, Compliance, Tax, Privacy, Sourcing, Auditors, Finance, Product, Risk, Payments, and senior management to ensure current regulatory requirements are understood as they apply to eBay and fulfilled with future requirements adequately planned for

Skills

Key technologies and capabilities for this role

AFSLRegulatory CompliancePaymentsGovernanceOperational Risk ManagementRegulatory ReportingStakeholder ManagementFinancial Services Licensing

Questions & Answers

Common questions about this position

What is the employment type for this role?

This is a full-time position.

Is this role remote or does it require office presence in Australia?

This information is not specified in the job description.

What key experiences or skills are required for this General Manager role?

Previous experience as an approved responsible manager of an AFSL licensed for dealing in non-cash payment facilities is viewed favourably, along with skills in regulatory compliance, governance, risk management, and leadership of board and management meetings.

What is the company culture like at eBay?

eBay fosters a purpose-driven community with a bold and versatile work environment that encourages passion, courage, inventiveness, authenticity, bold ideas, and bringing your unique self to work every day.

What makes a strong candidate for this General Manager position?

Candidates with experience as an approved responsible manager for an AFSL in non-cash payment facilities, expertise in regulatory frameworks, governance, risk management, and leadership in payments entities will stand out.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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