General Manager, Director of Operations – Psychiatry

Remote

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, HealthcareIndustries

Requirements

Candidates must have 5-10 years of operations experience, preferably in high-growth healthcare companies, with a background in banking or consulting. A Bachelor's degree is required, with a Master of Business Administration or Healthcare Management being preferred. Exceptional presentation and communication skills are essential, along with a passion for mental health care and a willingness to travel occasionally.

Responsibilities

The General Manager/Director of Operations will oversee daily activities for a team of clinicians, managing utilization, capacity planning, care protocol adherence, billing consistency, and cost control to drive revenue growth and maintain quality. This role involves partnering with clinical leaders to implement policies, managing clinical change, owning the business unit's P&L, improving clinical operations through data-driven approaches, collaborating with central operations, supporting commercialization efforts, and fostering a positive organizational culture.

Skills

Operations Management

Capacity Planning

Utilization Management

Billing

Cost Control

Revenue Growth

Performance Analysis

Data Interpretation

Project Management

Business Strategy

Problem Solving

Cross-functional Collaboration

Talkiatry

Provides virtual psychiatric care services

About Talkiatry

Talkiatry provides psychiatric care services through a telehealth platform, focusing on mental health support. Clients seeking help can easily check if their insurance is accepted and complete an online assessment, which helps match them with a suitable psychiatrist from Talkiatry's team. This allows clients to have their first virtual visit within days, making mental healthcare more accessible. Unlike many competitors, Talkiatry's services are covered by insurance, reducing the financial barriers often associated with mental health care. The goal of Talkiatry is to offer convenient and empathetic psychiatric care, led by a diverse team of experts, to help clients on their journey to better mental health.

New York City, New YorkHeadquarters

2019Year Founded

$192.6MTotal Funding

DEBTCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Holidays

Paid Parental Leave

Flexible Work Hours

Remote Work Options

Risks

Increased competition from other telehealth platforms may affect market share.

Reliance on insurance reimbursements poses financial risks with policy changes.

Rapid expansion could lead to operational challenges and quality control issues.

Differentiation

Talkiatry offers insurance-covered virtual psychiatric care, enhancing accessibility for patients.

The company partners with ERC Pathlight to provide specialized care for eating disorders.

Talkiatry's diverse clinical team ensures personalized care across various mental health needs.

Upsides

Talkiatry's value-based care model improves health outcomes and reduces costs.

The partnership with Biogen expands services to address postpartum depression effectively.

Growing telehealth adoption boosts demand for Talkiatry's services.

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