General Manager at P3 Veterinary Partners

Halifax, Nova Scotia, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

VeterinaryIndustries

Requirements

Experienced people manager with background in veterinary industry, dentistry, ophthalmology, retail, restaurants, accounting, or related professional service focused on customer service
Ability to serve as a steady, balanced leader
Skills in administrative and operational tasks
Expertise in strategic planning and business plan development/implementation
Knowledge of accreditation, certification, and medical SOPs
Proficiency in client care, patient care, compliance, KPI management, best practices, and operational SOPs
Experience in revenue growth, cost management (labour and Cost of Sales)
Capabilities in teambuilding, professional development, HR management, conflict resolution, hiring, onboarding, training, and performance reviews
Skills in client service, hospital marketing support, monthly analysis, reporting, and operational improvements
Ability to oversee pet experience, ensure resources/equipment/team for medical/surgical/emergency care
Experience liaising with medical advisory boards, university professors, instructors for education/development
Management style emphasizing high morale, collegiality, accountability, teamwork, and high moral standards

Responsibilities

Lead processes and practices to make the hospital welcoming, profitable, energizing, and rewarding
Focus on administrative/operational tasks, strategic planning, business plan development/implementation
Manage accreditation, certification, medical SOPs, client/patient care, compliance
Handle KPI management, best practices, operational SOPs, revenue growth, cost management (labour/COS)
Drive teambuilding, professional development considering patient/hospital needs
Oversee HR management, conflict resolution, hiring, onboarding, training, performance reviews
Support client service and hospital marketing
Conduct monthly analysis/reporting and operationalize improvements
Oversee/support/nurture pet experience with necessary resources/equipment/team for best care
Ensure medical teams have continuing education, mentorship, development opportunities
Expand clinical services and offerings
Liaise with P3’s Medical Advisory Board, professors, instructors for courses
Maintain relationships with hospital leads/teams and referring practices
Support team growth via professional development, coaching, guidance, CE evaluation
Foster teamwork, collaboration, peer/intra-group coaching
Lead/coach department leads on HR, operations, data analysis, decision-making
Cultivate inspirational work environment mirroring P3’s vision/values
Oversee organization chart creation/display/maintenance
Promote positive culture, ensure exemplary client experience, measure compliance
Recognize/empower high performers for growth
Act as positive role model with collaborative approach
Recruit, mentor, retain team emphasizing accountability, morale, collegiality, teamwork
Set others up for success, foster open/proactive relationships
Collaborate with department leads on non-financial goals (patient care/client metrics)

Skills

Strategic Planning

Business Plan Development

KPI Management

Revenue Growth

Cost Management

HR Management

Conflict Resolution

Hiring

Onboarding

Training

Performance Reviews

Client Service

Marketing Support

Data Analysis

Teambuilding

P3 Veterinary Partners

Veterinary practice group providing operational support

About P3 Veterinary Partners

P3 Veterinary Partners operates in the Canadian veterinary services market, connecting pets, their owners, and veterinary practices. The company offers partnership models that provide financial security and reduce administrative burdens for veterinarians, allowing them to focus on pet care. By offering mentorship, medical advisory services, and community initiatives, P3 Veterinary Partners ensures high standards of care while helping practices improve their operational efficiency and profitability. The goal is to enhance the veterinary industry by maintaining the independence and unique character of each practice.

Oakville, CanadaHeadquarters

2015Year Founded

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Relocation Assistance

Paid Vacation

Paid Sick Leave

Unlimited Paid Time Off

Employee Assistance Program

Professional Development Budget

Wellness Program

Risks

Telemedicine platforms may reduce foot traffic to physical clinics.

Rising costs of veterinary supplies could squeeze profit margins for partner practices.

Shortage of qualified veterinary professionals in Canada may lead to staffing challenges.

Differentiation

P3 Veterinary Partners combines large organization resources with independent hospital flexibility.

They offer tailored partnership models for veterinary professionals at different career stages.

Their mentorship and community involvement initiatives ensure high standards of pet care.

Upsides

Telemedicine in veterinary care enhances client satisfaction and operational efficiency.

AI diagnostics offer faster, accurate results, improving patient outcomes and operations.

Rising pet insurance adoption leads to increased spending on veterinary services.

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