General Manager at Roofstock

Tampa, Florida, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, PropTech, Rental ServicesIndustries

Requirements

Senior-most leader capable of owning all outcomes in a local short-term rental market, including profitability, guest experience, owner satisfaction, team performance, regulatory compliance, and local reputation
Ability to understand P&L and make adjustments to operational levers to ensure profitability while maintaining quality and satisfaction
Experience leading a high-performing, engaged local team
Skills in maintaining positive community reputation, including building relationships with neighbors, HOAs, and local government officials
Ability to serve as escalation point for high-level owner concerns, especially for multi-property owners
Capability to meet with prospective owners and support local business development efforts
Alignment with fast-paced, startup-like environment and collaborative culture

Responsibilities

Serve as the P&L owner for the market
Lead and manage a team of Local Operations Managers and in-market staff to deliver best-in-class guest and owner experiences
Maintain high levels of owner satisfaction by being a good steward of owners’ properties
Ensure guest satisfaction to influence listing visibility and booking conversion
Oversee full performance of a portfolio typically ranging from 200 to 400 homes
Work hand-in-hand with central operations teams for alignment and execution on compliance, guest experience, onboarding, and more
Build relationships with neighbors, HOAs, and local government officials to maintain positive local reputation
Act as the local face of Roofstock and Casago, ensuring responsible operations that benefit the community
Meet with prospective owners and support local business development efforts

Skills

Real Estate Investing

Property Management

Short-term Rentals

Team Leadership

Business Development

Market Expansion

ROI Optimization

P&L Management

Hospitality

Entrepreneurship

Roofstock

Online marketplace for single-family rentals

About Roofstock

Roofstock is an online marketplace that allows investors to purchase single-family rental homes that are already leased to tenants, enabling immediate passive income without the hassle of property management. The platform targets individual investors looking to diversify their portfolios with real estate, particularly those who prefer remote investing. Roofstock stands out by enhancing liquidity in the traditionally illiquid real estate market and offering a rigorous property certification process, including inspections and a money-back guarantee. The company's goal is to simplify real estate investing, making it accessible and straightforward for individual investors.

Oakland, CaliforniaHeadquarters

2015Year Founded

$361.4MTotal Funding

SERIES_ECompany Stage

Real EstateIndustries

201-500Employees

Risks

Integration challenges from the Mynd merger may disrupt operations.

NFT property sales may face regulatory scrutiny, affecting investor confidence.

Increased competition from Casago and Vacasa could pressure Roofstock's market share.

Differentiation

Roofstock offers a unique marketplace for leased single-family rental homes.

The platform provides a 30-day money-back guarantee for property purchases.

Roofstock's rigorous property certification ensures transparency and security for investors.

Upsides

The merger with Mynd enhances Roofstock's technology and data insights.

Roofstock's investment in Casago and Vacasa expands its market reach.

Roofstock OnChain's NFT property sales indicate a trend in blockchain real estate.

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