General Manager at Main Street Station at Vacasa

Breckenridge, Colorado, United States

Apply Now

$82,000 – $102,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Vacation Rentals, HospitalityIndustries

Requirements

Experience working in hotel, hospitality, vacation or similar industry is highly preferred
3 - 5 years experience working in operations positions within this or similar industry
Prior experience in supervisory or management level position in a similar industry
Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
Frequent travel between worksites, so reliable personal transportation is essential
Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment
Comfortable talking to people—online or in person—and being able to share information in a way that’s clear
Dependable and prepared, showing up on time and ready to go

Responsibilities

Lead and develop a team of employees through effective coaching, mentoring, and performance management. Conduct regular one-on-one meetings and annual evaluations to support professional growth and ensure alignment with company goals
Oversee daily operations and workflow management for a portfolio of properties to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes
Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for
Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency
Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis
Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets
Conduct regular inspections prior to guest and owner arrivals
Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise
Assist the recruiting process with interviewing, selection and onboarding new team members while ensuring compliance with company policies and employment regulations
Collaborate with cross-functional teams and stakeholders to align departmental goals with broader organizational strategy. Represent the team in leadership meetings and communicate strategic decisions effectively to direct reports
Partner and assist your Onboarding team when new units join the portfolio
Provide cross-coverage for your team and Co-GM(s) when necessary
Other duties as assigned because every day is different in hospitality!

Skills

Key technologies and capabilities for this role

Team LeadershipPerformance ManagementOperations ManagementWorkflow OptimizationStakeholder Relationship ManagementKPI AchievementCoachingMentoringProcess ImprovementNPS Metrics

Questions & Answers

Common questions about this position

What is the salary range for the General Manager position?

The salary range is $82,000 - $102,000 per year, with actual pay varying based on skill, experience, education, and location.

Is this General Manager role remote or does it require on-site work?

This information is not specified in the job description.

What key skills are required for the General Manager role at Vacasa?

Key skills include team leadership and development through coaching and mentoring, operational oversight and process improvement, budget management with cost-benefit analysis, relationship building with property owners, and fostering collaborative environments.

What is the company culture like at Vacasa?

Vacasa emphasizes a culture of doing things the right way, building trust, supporting each other as a team, investing in employee growth, and fostering collaboration, open communication, innovation, and employee engagement.

What makes a strong candidate for this General Manager position?

Strong candidates will have experience leading dispersed teams, developing leaders, optimizing operations to meet KPIs, managing budgets, building owner relationships, and driving team engagement and growth.

Vacasa

Vacation rental management and property services

About Vacasa

Vacasa operates in the vacation rental market, providing property management services to homeowners and travelers. The company manages vacation rental properties for homeowners, taking care of marketing, booking, cleaning, and maintenance to help them maximize their rental income. Vacasa uses technology to optimize pricing and streamline operations, which helps ensure high occupancy rates and positive guest experiences. Unlike many competitors, Vacasa also offers additional services such as interior design and real estate brokerage, enhancing support for property owners. The goal of Vacasa is to deliver strong financial returns for homeowners while creating memorable stays for guests.

Portland, OregonHeadquarters

2009Year Founded

$617.2MTotal Funding

IPOCompany Stage

Enterprise Software, Real EstateIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Health Savings Account/Flexible Spending Account

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Airbnb could impact Vacasa's market share.

Merger with Casago may lead to integration challenges affecting service delivery.

Issuance of $30 million notes may increase financial leverage and obligations.

Differentiation

Vacasa uses AI-driven tools for dynamic pricing and operational efficiency.

The company offers comprehensive property management, including marketing, booking, and maintenance.

Vacasa provides additional services like interior design and real estate brokerage.

Upsides

Increased demand for vacation rentals due to safer, private accommodations during the pandemic.

Growing interest in sustainable rentals attracts environmentally conscious travelers to Vacasa.

The rise of 'workcations' allows Vacasa to market longer stays to remote workers.

Land your dream remote job 3x faster with AI

Try Jobo Free