General Manager at Placemakr

Seattle, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Real EstateIndustries

Requirements

Foundational leadership skills and operationally savvy mindset
Ability to challenge, motivate, engage, and lead teams to drive operational and budgetary excellence
Hands-on support for escalated issues while instilling accountability, ownership, and innovation
Flexible scheduling, including Manager on Duty shifts, evenings, overnights, weekends, and holidays on a rotational basis
Exceptional communication skills to provide clarity and build trust across teams and partners
Excellence in implementing programs and processes for continuous improvement
Passion for motivating and leading people, championing Placemakr’s Community Norms, and embodying accountability
Curious, resilient, and creative in solutions while appreciating trusted processes
Can-do and results-oriented approach to ensure consistent operations, strong financial performance, and unmatched guest experiences
Open availability as needs of the business require

Responsibilities

Drive operational and budgetary excellence across the Placemakr property
Provide hands-on support for escalated issues and lead teams impactfully
Engage with ownership groups and challenge the status quo
Ensure consistent day-to-day operations, strong financial performance, and exceptional experiences for residents, guests, and partners
Demonstrate exceptional communication and build trust across teams and partners
Implement programs and processes for continuous improvement
Foster a "one team" mentality by collaborating with property and non-property leaders and team members
Consistently provide an exceptional experience to guests, residents, and partners by embodying a trusted friend, subject matter expert, and local insider
Maintain a safe, secure, and compliant environment by adhering to and driving accountability for Placemakr and property-specific policies in people, operations, and finance

Skills

Leadership

Team Management

Operations

Budget Management

Service Excellence

Accountability

Innovation

Manager on Duty

Placemakr

Online platform for making reservations

About Placemakr

Placemakr provides an online booking platform that allows users to make reservations for various services, including restaurants, hotels, and appointments. The platform features a clean and modern design, making it easy for customers to navigate and book services with a prominent 'Book Now' button. It targets both individuals and businesses looking for an efficient booking process. Placemakr operates by charging businesses a fee for using its platform, which helps streamline their booking management and attract more customers. The goal of Placemakr is to simplify the booking experience for users while offering valuable services to businesses across different industries.

Washington, District of ColumbiaHeadquarters

2017Year Founded

$183.7MTotal Funding

LATE_VCCompany Stage

Consumer Software, FintechIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Phone/Internet Stipend

Stock Options

Performance Bonus

Risks

Rapid expansion in Texas may strain operational resources and lead to management inefficiencies.

Integration of Amazon's technology may face challenges related to data privacy and security.

New brand concepts like 'Hosted by Placemakr' may dilute core offerings and confuse customers.

Differentiation

Placemakr offers pop-up hotels in luxury apartment buildings, blending home and hospitality.

The company integrates Amazon's Just Walk Out technology, enhancing guest convenience and experience.

Placemakr's platform features a modern design, streamlining the booking process for diverse clients.

Upsides

Expansion in Texas with new properties diversifies offerings and captures different market segments.

W. Edward Walter's addition to the board brings valuable real estate and hospitality expertise.

Partnerships with universities introduce tech-forward solutions, enhancing competitive edge and innovation.

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