General Manager at Placemakr

Washington, District of Columbia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Real EstateIndustries

Requirements

Foundational leadership skills and operationally savvy mindset
Ability to challenge, motivate, engage, and lead teams to drive operational and budgetary excellence
Hands-on support for escalated issues while instilling accountability, ownership, and innovation in team members
Flexible scheduling with open availability, including evenings, overnights, weekends, and holidays on a rotational basis
Exceptional communication skills to provide clarity and build trust across teams and partners
Results-oriented approach with curiosity, resilience, and creativity in solutions
Ability to implement programs and processes for continuous improvement
Passion for motivating and leading people, championing Community Norms, and embodying accountability
Reporting directly to Area Manager

Responsibilities

Drive operational and budgetary excellence across the Placemakr property
Lead Manager on Duty shifts and schedule flexibly to support the operating model
Engage with ownership groups and promote innovation over status quo practices
Ensure consistent day-to-day operations, strong financial performance, and unmatched experiences for residents, guests, and partners
Provide exceptional experiences by embodying a trusted friend, subject matter expert, and local insider
Foster a "one team" mentality through effective collaboration with property and non-property leaders and team members
Maintain a safe, secure, and compliant environment by adhering to and driving accountability for Placemakr and property-specific people, operational, and financial standards

Skills

Key technologies and capabilities for this role

leadershipteam managementoperationsbudget managementguest experienceproperty managementaccountabilityinnovationproblem solvingcollaboration

Questions & Answers

Common questions about this position

Is this a remote position?

This is a property-based role focused on on-site operational excellence at a Placemakr property, unlike the remote-first flexibility offered to non-property team members.

What skills are required for the General Manager role?

Key skills include foundational leadership, operational savvy, exceptional communication, motivating and leading people, a can-do and results-oriented approach, curiosity, resilience, and creativity in solutions.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Placemakr?

Placemakr values exceptional service, collaboration, fast-paced execution, innovation, resilience, creativity, and biannual in-person get-togethers, with an obsession for people and shaking up the status quo.

What makes a strong candidate for the General Manager position?

Strong candidates are curious, resilient, creative problem-solvers with leadership skills, operational expertise, exceptional communication, and a results-oriented mindset who thrive in fast-paced environments and motivate teams.

Placemakr

Online platform for making reservations

About Placemakr

Placemakr provides an online booking platform that allows users to make reservations for various services, including restaurants, hotels, and appointments. The platform features a clean and modern design, making it easy for customers to navigate and book services with a prominent 'Book Now' button. It targets both individuals and businesses looking for an efficient booking process. Placemakr operates by charging businesses a fee for using its platform, which helps streamline their booking management and attract more customers. The goal of Placemakr is to simplify the booking experience for users while offering valuable services to businesses across different industries.

Washington, District of ColumbiaHeadquarters

2017Year Founded

$183.7MTotal Funding

LATE_VCCompany Stage

Consumer Software, FintechIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Phone/Internet Stipend

Stock Options

Performance Bonus

Risks

Rapid expansion in Texas may strain operational resources and lead to management inefficiencies.

Integration of Amazon's technology may face challenges related to data privacy and security.

New brand concepts like 'Hosted by Placemakr' may dilute core offerings and confuse customers.

Differentiation

Placemakr offers pop-up hotels in luxury apartment buildings, blending home and hospitality.

The company integrates Amazon's Just Walk Out technology, enhancing guest convenience and experience.

Placemakr's platform features a modern design, streamlining the booking process for diverse clients.

Upsides

Expansion in Texas with new properties diversifies offerings and captures different market segments.

W. Edward Walter's addition to the board brings valuable real estate and hospitality expertise.

Partnerships with universities introduce tech-forward solutions, enhancing competitive edge and innovation.

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