Full Time Ops Manager at Dollar Tree

Sheboygan, Wisconsin, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

High school diploma or equivalent preferred
Ability to read, interpret, and explain operational directives (e.g., merchandise schematics) required
Store management experience in retail, grocery, or drug store environment preferred
Ability to lift up to 55 lbs. from floor to above shoulder height
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Strong communication, interpersonal, and written skills required
Ability to work in a high-energy, team environment required
Exceptional customer service, organizational, and communication skills required
Strong problem solving and decision-making skills required

Responsibilities

Assist with store functions and day-to-day store activities
Help customers in a positive, approachable manner and address any questions or concerns
Organize and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure seasonal areas are maintained
Perform opening and closing procedures as needed
Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and additional communications related to store activities
Maintain promotional effectiveness of store-front fixtures and displays
Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
Protect and secure all company assets, including store cash
Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
Help the Store Manager supervise, train, and develop Store Associates
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned

Skills

Key technologies and capabilities for this role

Retail ManagementCustomer ServiceMerchandise HandlingInventory ManagementLoss PreventionTeam SupervisionPayroll ProcessingEmployee SchedulingStore OperationsSafety Compliance

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Dollar Tree offers medical, pharmacy, dental, and vision insurance, along with an Employee Assistance Program, retirement plans, educational assistance, and much more to support health, wealth, and mental well-being.

Is this a remote position or does it require on-site work?

This is an on-site retail position involving store operations, customer service, physical tasks like lifting and stocking merchandise, and maintaining the store environment.

What skills and experience are required for the Assistant Store Manager role?

Required skills include strong communication, interpersonal, written, customer service, organizational, problem-solving, and decision-making skills, plus the ability to work in a high-energy team environment and read/interpret operational directives. Preferred qualifications are a high school diploma or equivalent and store management experience in retail, grocery, or drug store environments. Physical ability to lift up to 55 lbs. and perform frequent walking, standing, and other demands is required.

What is the company culture like at Dollar Tree for this role?

The culture emphasizes a positive, safe, and respectful environment with professional and friendly interactions, high-energy teamwork, and adherence to company policies including safety guidelines.

What makes a strong candidate for the Assistant Store Manager position?

Strong candidates will have retail store management experience, exceptional customer service and organizational skills, physical stamina for lifting and store maintenance tasks, and the ability to thrive in a high-energy team while solving problems and making decisions.

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.

The multi-price strategy might alienate traditional Dollar Tree customers.

Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.

The company sources merchandise globally to provide high-value items at low costs.

Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.

Enhancing e-commerce capabilities can capture a larger share of the online retail market.

Partnerships with local suppliers can reduce supply chain disruptions.

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