Fulfillment Supervisor at Feld Entertainment

Jessup, Maryland, United States

Feld Entertainment Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Entertainment, E-commerce, LogisticsIndustries

Requirements

  • High school diploma or GED
  • 2-5 years in a warehouse processing environment
  • Hourly supervisor responsibilities with a strong leadership background AND e-commerce fulfillment experience
  • Experience with warehouse and distribution technology, including RF scan guns and warehouse management systems
  • MHE certified/trained (pallet jack, swing Reach forklift, Reach forklift, Order Picker)
  • Organizational skills to follow up on tasks and assignments in different stages of completion
  • Ability to walk, stand, squat, reach, and carry items that weigh up to 50 lbs. continuously
  • Ability to learn to use basic computer programs (Microsoft Office, FedEx Ship Manager, Adobe Acrobat, Manhattan WM, and I-Series/Host)
  • COVID vaccination strongly encouraged (given the touring nature of Feld Entertainment’s business)

Responsibilities

  • Coordinate the pick, pack, and shipping details of all Direct to Consumer/E-commerce orders
  • Coordinate small parcel orders from the Jessup facility to support business needs
  • Provide direct oversight of associates involved in the DTC process
  • Support other building operations as needed or directed
  • Assist in staffing decisions, budget preparation, and associate training
  • Coordinate hourly labor to complete daily and weekly tasks and assignments within the DTC area
  • Follow up on systems processes to complete the required workload, including Host and WM functions
  • Communicate closely throughout the day with area and warehouse leadership on building workload and priority tasks
  • Maintain a consistent sense of urgency in directing hourly associates through clear communication
  • Respond as needed to outside calls for information and assistance from Feld Entertainment, Inc. departments
  • Perform floor tasks as needed to augment or replace hourly associate roles, including using MHE
  • Ensure Feld's work processes, systems, procedures, and safety protocols are always maintained
  • Work with the building management team to ensure associate accountability is in place and issued as individual performance requires

Skills

Key technologies and capabilities for this role

warehouse management systemsRF scan gunsMHEpallet jackswing Reach forkliftReach forkliftOrder Pickere-commerce fulfillmentpickpackshippingsupervisory leadershiporganizational skills

Questions & Answers

Common questions about this position

What qualifications are required for the Fulfillment Supervisor role?

Candidates need a high school diploma or GED, 2-5 years in a warehouse processing environment, experience with hourly supervisor responsibilities and e-commerce fulfillment, and proficiency with warehouse technology like RF scan guns and warehouse management systems.

Is this a remote position or does it require on-site work?

This is an on-site role at the Jessup facility involving direct oversight of associates, floor tasks, and use of material handling equipment.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does Feld Entertainment do?

Feld Entertainment is a family-owned company that produces and presents live touring family entertainment experiences, including properties like Ringling Bros. and Barnum & Bailey, Monster Jam, and Disney On Ice, entertaining millions across more than 80 countries.

What makes a strong candidate for this Fulfillment Supervisor position?

Strong candidates will have 2-5 years of warehouse experience, proven hourly supervisor leadership, e-commerce fulfillment background, MHE certification, and organizational skills, along with physical ability to handle up to 50 lbs continuously.

Feld Entertainment

Produces live touring family entertainment experiences

About Feld Entertainment

Feld Entertainment specializes in producing live touring family entertainment experiences, leveraging advanced technologies to create captivating and lifelike spectacles. Working here offers a unique opportunity to be part of a team that brings joy and excitement to families globally, with a focus on creativity and technological ingenuity. The company's industry leadership in creating immersive experiences ensures that employees are always at the forefront of entertainment innovation.

800 Feld Wy, Palmetto, FL 34221, USAHeadquarters
1967Year Founded
VENTURE_UNKNOWNCompany Stage
Consumer GoodsIndustries
1,001-5,000Employees

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