Fulfillment Operations Team Leader at Target

Bend, Oregon, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Experience building a guest-first culture and guest service fundamentals
Knowledge of retail business fundamentals (department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies)
Skills in leading a team of hourly team members (interviewing, developing, coaching, evaluating, retaining talent)
Ability to plan department daily/weekly workload to support business priorities and sales goals
Expertise in operations, process improvements, workload efficiency, accuracy
Ability to work a flexible schedule (early mornings, evenings, weekends, holidays)
Inclusivity mindset (valuing diverse voices, being authentic/respectful, creating equitable experiences)
Commitment to ethical conduct, safety, and compliance

Responsibilities

Demonstrate a service culture prioritizing guest experience; model, train, and coach team to deliver service standards
Lead team to drive fulfillment goals and support sales growth/store profitability
Use workload planning tools to ensure completion of scheduled workload and order fulfillment to meet delivery/service standards
Review fulfillment reporting to identify gaps and develop resolution plans
Create daily plans for team with direction from leader
Lead pickup and ship-from-store workload for efficient guest delivery
Evaluate/recommend candidates for open positions; develop guest-centric team and support onboarding
Establish goals for quality, accuracy, timeliness; hold team accountable and close training gaps via coaching
Ensure supplies are ordered timely and stocked; partner with leader for ordering
If applicable as key carrier, follow safe and secure training/processes

Skills

operations management

process efficiency

inventory management

guest service

team leadership

workload planning

retail fundamentals

order fulfillment

picking

packing

shipping

Target

Retailer offering diverse consumer goods

About Target

Target Corporation is a retail company that offers a wide range of products, including clothing, electronics, home goods, and groceries, through nearly 2,000 stores and an online platform. Its "Design For All" philosophy allows it to provide high-quality, affordable products that cater to diverse customer needs. Target differentiates itself from competitors with its owned brands and the Target Circle loyalty program, which enhances customer engagement. The company's goal is to support sustainability and community initiatives by giving back 5% of its profits to local communities.

Minneapolis, MinnesotaHeadquarters

2005Year Founded

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Sick Leave

Paid Holidays

Paid Vacation

401(k) Retirement Plan

Employee Discounts

Risks

Increased competition from online-only retailers like Amazon threatens Target's market share.

Rising labor costs due to new minimum wage laws could impact profit margins.

Supply chain vulnerabilities from geopolitical tensions may affect inventory and pricing strategies.

Differentiation

Target's 'Design For All' philosophy offers unique, high-quality products at affordable prices.

The Target Circle loyalty program enhances customer engagement and shopping experience.

Target's commitment to sustainability and community support sets it apart from competitors.

Upsides

Experiential retail and 'retailtainment' strategies can boost customer engagement and foot traffic.

Augmented reality integration offers immersive shopping experiences showcasing Target's unique designs.

Omnichannel retail strategies enhance customer experience by integrating online and offline shopping.

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