Front Office Coordinator at Acumen LLC

Los Angeles, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Government, ResearchIndustries

Requirements

0-2 years of experience in a related role
Courteous and professional in person and on the phone
Demonstrated aptitude and enthusiasm for learning
Demonstrated integrity, flexibility, and collaborative approach to work
Able to work occasional evenings and weekends
Able to use basic office equipment such as fax machine, copier, etc
Able to maintain confidential records and information
Familiar with Microsoft Office Suite applications (Word, Excel, etc.), email, and internet browsers
Strong organizational skills and attention to detail
Strong oral and written communication skills
Able to prioritize tasks and meet deadlines in a fast-paced environment
Able to work in a team-oriented environment
Able to think critically and problem-solve
Ideally
A Bachelor’s Degree
Ability to lift 20 lbs. and sit for long periods of time
Familiarity with office administrative and company policies and procedures

Responsibilities

Greets visitors, answers questions, and screens incoming calls
Receives, sorts, and routes all incoming and outgoing mail and deliveries
Responds to inquiries received via phone, mail, and/or email or appropriately routes them to senior administrative employees
Organizes and maintains paper and electronic files
Performs general administrative duties i.e. copying, faxing, filing, shredding
Coordinates, purchases, and tracks office and kitchen supplies, weekly office food orders, and meals on an as needed basis with prior approval
Maintains expense tracker and conducts monthly reconciliation of credit card expenses
Maintains conference rooms, kitchens, and common areas
Coordinates with other administrative staff to ensure reception coverage during vacation, sick leave, and/or meal breaks
Manages calendar appointments and schedules meetings as needed
Manages cleaning and inventory restock for company apartment
Trains and acts as a primary and secondary Floor Warden for LA Office Emergency Preparedness
Conducts internet research related to support tasks and summarizes findings
Inputs, maintains, and verifies accuracy of physical and digital administrative documentation and records
Assists with drafting, formatting, copy-editing, proof-reading, and fact-checking memos, reports, presentations, spreadsheets, and other documents
Assists with developing and improving company document templates
May participate in planning company events
Complies with company policies and with applicable laws and regulations
Supports upper management and performs other duties as assigned

Skills

Key technologies and capabilities for this role

ReceptionVisitor GreetingCall ScreeningMail SortingEmail RoutingFile OrganizationCopyingFaxingFilingOffice Supplies ManagementExpense TrackingFacilities CoordinationConference Room Management

Questions & Answers

Common questions about this position

Is this a remote position or does it require office presence?

This is an in-office role managing the reception desk at the LA Office, requiring on-site presence as the first point of contact for employees and visitors.

What are the key responsibilities of the Front Office Coordinator?

Key responsibilities include greeting visitors, screening calls, managing mail, organizing files, tracking supplies and expenses, maintaining common areas, scheduling meetings, and assisting with special projects like research and document preparation.

What is the team structure for this role?

The role is part of the Administrative Operations (AdminOps) team, which ensures smooth workflow across departments by managing administrative tasks, coordinating office operations, and providing support to employees and leadership.

What skills or experience make a strong candidate for this position?

Strong candidates will have excellent organizational skills, proficiency in administrative tasks like filing and scheduling, customer service experience for visitor interactions, attention to detail for expense tracking and document proofreading, and ability to coordinate with other staff.

What is the company culture like at Acumen LLC?

Acumen LLC emphasizes providing high-quality, impartial research to government agencies, with the AdminOps team focused on maintaining a well-structured, productive work environment that supports employees and leadership.

Acumen LLC

Provides policy analysis and data management services

About Acumen LLC

Acumen LLC focuses on improving the information available to policymakers in areas such as welfare, health, education, labor, and business programs. The company works closely with its nonprofit affiliate, the SPHERE Institute, to provide thorough and unbiased policy analysis that supports informed discussions and decisions. Acumen enhances public policy by developing internal databases and self-evaluation tools for various government agencies, utilizing both administrative and survey data to produce valuable outcomes for service providers and funding organizations. Unlike many competitors, Acumen emphasizes a collaborative approach, working with a wide range of stakeholders, including policymakers and program operators, to effectively communicate research findings. The primary goal of Acumen is to enhance public policy through better information management and analysis, ultimately benefiting the communities served by these programs.

Burlingame, CaliforniaHeadquarters

1996Year Founded

VENTURE_UNKNOWNCompany Stage

Government & Public Sector, Social Impact, EducationIndustries

501-1,000Employees

Risks

Emerging firms using AI threaten Acumen's market position.

Open data initiatives may reduce demand for Acumen's services.

Budget cuts in government spending could impact Acumen's revenue.

Differentiation

Acumen specializes in unbiased policy analysis for welfare, health, and education programs.

The company partners with SPHERE Institute to enhance policy debate contexts.

Acumen leverages administrative and survey data for beneficial outcomes to service providers.

Upsides

Growing demand for data-driven policy analysis boosts Acumen's market relevance.

Expansion of government contracts enhances Acumen's revenue opportunities.

Increased collaboration with nonprofits offers resource and expertise sharing benefits.

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