Front Desk Associates, Woodland Hills at Equinix

Los Angeles, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Fitness, Hospitality, LifestyleIndustries

Requirements

Minimum of 1 year in customer service or related experience
High school diploma/GED required or equivalent work experience
Reliable, professional, computer literate, energetic, and friendly
Preferably interested in health, fitness, and/or sports
Must be friendly, vibrant, and outgoing
Must be able to effectively communicate in person, via email, and via phone
Must be able to perform essential physical aspects: standing for long periods, sitting, constantly walking, squatting, stooping, reaching, bending above/below shoulder height, pushing, pulling, and lifting up to 50lbs
Must have a legal right to work in the United States
Ability to work opening/closing/mid-day shifts

Responsibilities

Professionally greet members and guests
Scan membership IDs upon members' entrance
Answer phones professionally
Respond to member questions, concerns, and discrepancies
Update members’ accounts if needed
Maintain an orderly and clean work area
Ability to tour members
Provide the highest level of customer service to members, prospective members, and guests
Aid other departments with other related tasks

Skills

Customer Service

Front Desk Operations

Membership Management

Phone Etiquette

Guest Greeting

Equinix

Digital infrastructure company

About Equinix

Equinix's mission is to provide a vendor-neutral multitenant data center where competing networks can securely connect and share data traffic. They interconnect industry-leading organizations such as finance, manufacturing, retail, transportation, government, healthcare and education across a digital-first world.

N/AHeadquarters

1998Year Founded

N/ACompany Stage

10,001+Employees