Front Desk Associates, Fulton Market at Equinix

Chicago, Illinois, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Fitness, HospitalityIndustries

Requirements

Minimum of 1 year in customer service or related experience
High school diploma/GED required or equivalent work experience
Reliable, professional, computer literate, energetic, and friendly
Preferably interested in health, fitness, and/or sports
Must be friendly, vibrant, and outgoing
Must be able to effectively communicate in person, via email, and via phone
Must be able to perform essential physical aspects: standing for long periods, sitting, constantly walking, squatting, stooping, reaching, bending above/below shoulder height, pushing, pulling, and lifting up to 50lbs
Must have a legal right to work in the United States
Ability to work opening/closing/mid-day shifts

Responsibilities

Professionally greet members and guests
Scan membership ID’s upon members' entrance
Answer phones professionally
Respond to member questions, concerns, and discrepancies
Update members’ accounts if needed
Maintain an orderly and clean work area
Ability to tour members
Provide the highest level of customer service to members, prospective members, and guests
Aid other departments with other related tasks

Skills

Key technologies and capabilities for this role

Customer ServiceFront Desk OperationsMembership ManagementPhone EtiquetteGuest Greeting

Questions & Answers

Common questions about this position

What is the pay for the Front Desk Associate position?

The position pays $16.60 per hour.

Is this Front Desk Associate role remote or on-site?

This is an on-site position located in Fulton Market.

What skills or experience are required for this Front Desk Associate job?

A minimum of 1 year in customer service or related experience is required, along with being reliable, professional, computer literate, energetic, friendly, and able to communicate effectively in person, via email, and phone. A high school diploma/GED or equivalent work experience is also needed.

What is the company culture like at Equinox?

Equinox emphasizes high performance living, a team approach, humility, passion for health and fitness, dreaming big, sweating the details, and delivering 110% to help each other and members succeed.

What makes a strong candidate for the Front Desk Associate role?

Strong candidates are energetic, creative, enthusiastic, high-performing individuals passionate about winning, inspiring others, and preferably interested in health, fitness, and/or sports, with the ability to provide top-level customer service.

Equinix

Digital infrastructure company

About Equinix

Equinix's mission is to provide a vendor-neutral multitenant data center where competing networks can securely connect and share data traffic. They interconnect industry-leading organizations such as finance, manufacturing, retail, transportation, government, healthcare and education across a digital-first world.

N/AHeadquarters

1998Year Founded

N/ACompany Stage

10,001+Employees