Demonstrate inclusive behavior, make ethical choices, and approach work with a positive and solution-oriented mindset
Foster open communication, trust, and a safe, collaborative environment
Acknowledge others’ contributions and support team success
Ensure execution of Grand Opening Look Daily (GOLD) Member Standards and key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; Listen, Apologize, Solve, Thank (LAST)
Engage with Members in a friendly and helpful manner
Address Member questions or concerns promptly and escalate unresolved issues to a supervisor
Deliver GOLD Standards consistently
Perform daily responsibilities with accuracy and consistency to support club goals and performance targets
Use supplies responsibly and follow scheduling expectations for cost discipline
Complete tasks efficiently, accurately, and follow best practices to support performance and profitability
Understand how the role impacts key club metrics and department performance
Responsibilities
Maintain the dairy and freezer sections by ensuring proper stocking, rotation, and product integrity
Support merchandising, inventory management, and compliance with food safety standards
Deliver excellent service to Members
Keep the department organized and efficient
Ensure planogram integrity in dairy and freezer: Stock all dairy and freezer products according to company planograms to maintain visual standards and ensure consistent member experience