Fraud Analyst
KalshiSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- Bi-Lingual (French and English) – Preferred
- Master’s Degree in relevant field such as criminology, business administration, accounting – Preferred
- Experienced in presentation of complex fraud typology and MO – Preferred
- Experience working with Law Enforcement on criminal investigations and knowledge of relevant Canadian criminal procedure – Preferred
- Have worked within the BCPIF framework and been a facilitator of certification training – Preferred
- Certified Financial Crimes Investigator (CFCI), Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA) – Preferred
- 5+ years experience developing and monitoring fraud defences – Preferred
Responsibilities
- Support and develop the lead investigators on the team
- Create and deliver a team roadmap to support fraud strategy
- Accountable for maintaining and establishing the team backlog of initiatives
- Create and maintain monitoring to identify fraud attacks, size fraud trends, and measure the impact and effectiveness of mitigation strategies related to an attack or trend
- Manage the Canada Card Law Enforcement request program, including continuous development of restitution, and recovery practices for prosecuted fraud cases
- Responsible for the effective functioning of the complaint escalation process within the fraud group; including monitoring and reporting for escalated complaints
- Attend internal/external meetings and seminars to expand professional expertise and maintain positive relationships with Law Enforcement, other Financial Institutions, and the Canadian Bankers Association (CBA)
- Work cross functionally with Process, Product, and Enterprise investigation teams to expand the influence of the Fraud Intelligence Unit
- Drive outcomes that lead to the prevention of fraud loss
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the work arrangement for this role?
This is a hybrid work environment requiring 3 days in the office, with a one-time Work From Home allowance provided. The head office is located across the street from Union Station in Toronto.
What are the key responsibilities of the Fraud Intelligence Manager?
The role involves leading a team of investigators, creating team strategy and workflows, monitoring fraud attacks and trends, managing Law Enforcement requests, handling complaint escalations, and working cross-functionally to prevent fraud loss.
What preferred qualifications are there for this position?
Preferred qualifications include being bi-lingual in French and English, a Master’s Degree in criminology, business administration or accounting, experience with Law Enforcement and fraud typology presentations, BCPIF framework knowledge, and certifications like CFCI, CFE, or CIA, plus 5+ years in fraud defenses.
What does the team structure look like?
The FIU team handles detection and investigation of fraud attacks for Capital One Canada’s Card business, assists with Law Enforcement inquiries, manages escalated complaints, and works within the Fraud Ring and AML referral program. The Manager leads a team of investigators.
What benefits are offered at Capital One?
Employees receive a one-time Work From Home allowance and support to live well physically, financially, and emotionally, with full coverage for you and your loved ones.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
Related Jobs
RemoteRemoteDirector, Special Investigations Unit
DraftKingsSalary not specified
RemoteSenior Risk Strategist - Fraud
MercurySalary not specified
RemoteStrategy and Operations Manager
CriblSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteFinancial Crime Investigator
BinanceSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteSenior SIU Desk Investigator (Remote, Contract)
AssuredSalary not specified
RemoteFraud Operations Specialist
Ramp$72,000 - $147,000/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteFraud Intelligence Analyst
Recorded FutureSalary not specified
RemoteManager, Risk Analytics
JobberSalary not specified
RemoteHead of Business Development, State Law Enforcement
Flock SafetySalary not specified
RemoteSenior Fraud Risk Manager
Earnest$180,000 - $217,000/year
- Full Time
- Senior (5 to 8 years), Junior (1 to 2 years)