Humana

Fraud and Waste Investigator

Florida, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

About the Role

Become a part of our caring community and help us put health first. The Fraud and Waste Professional 2 is responsible for conducting comprehensive investigations of reported, alleged or suspected fraud involving Florida's Medicaid Program.

Responsibilities

  • Conducts comprehensive investigations of reported, alleged or suspected fraud involving Florida's Medicaid Program.
  • Coordinates investigation with law enforcement authorities.
  • Assembles evidence and documentation to support successful adjudication, where appropriate.
  • Conducts on-site audits of provider records ensuring appropriateness of billing practices.
  • Prepares complex investigative and audit reports.
  • Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
  • Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
  • Follows established guidelines/procedures.

Work Style

  • WORK STYLE: 100% remote/work at home.
  • While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Work Hours

  • Typical business hours are Monday-Friday, 8 hours/day, 5 days/week in the associate's home time zone.

Required Qualifications

  • Education: Bachelor's Degree
  • Experience:
    • A minimum of 2 years’ experience conducting comprehensive health care fraud investigations (Medical Coding or Healthcare (Medical Chart Review/Insurance Billing) or Internal/External Audit or Regulatory/Compliance OR Claims Investigations or Criminal Investigation/White Collar Crime).
    • Interacting with state, federal and local law enforcement agencies.
  • Skills:
    • Ability to work independently with minimal supervision and manage a high volume of assignments.
    • Analytical skills and ability to make deductions; logical and sequential thinker.
    • Strong personal and professional ethics.
    • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications

  • Reside in Florida
  • Strong clinical experience to include multiple practice areas
  • Graduate degree and/or certifications (MBA, J.D., MSN, Clinical Certifications, CPC, CCS, CFE, AHFI).
  • Understanding of healthcare industry, claims processing and investigative process development.
  • Experience in a corporate environment and understanding of business operations.

Work at Home Requirements

  • Must have the ability to provide a high speed DSL or cable modem for a home office.
  • Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mbps download x 10mbps upload) is required.
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Hire Vue/Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

  • If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview.
  • If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
  • If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from

Skills

Healthcare Fraud Investigation
Medical Coding
Medical Chart Review
Insurance Billing
Auditing
Regulatory Compliance
Claims Investigation
Criminal Investigation
Law Enforcement Interaction
Report Writing
Analytical Skills
Independent Work

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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