Founding Value Consultant at Decagon

San Francisco, California, United States

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$220,000 – $280,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AIIndustries

Requirements

5+ years in value engineering, consulting, sales engineering, or strategic finance
Partner with Account Executives on strategic deals to uncover customer pain points and build compelling ROI and business cases
Develop industry-specific value frameworks, ROI models, and financial justification materials that resonate with CFOs, COOs, and CX leaders
Translate platform capabilities into measurable business outcomes for enterprise customers
Strong financial modeling and Excel skills
Executive presence and ability to communicate with senior stakeholders
Experience with enterprise buying cycles and value-based selling methodologies
Even better if you:
Experience in SaaS, enterprise customer operations, or regulated industries
Familiarity with GTM systems and workflows
MBA, consulting, or finance background
Experience in a high-growth startup environment

Responsibilities

Lead and scale value-based selling efforts with enterprise customers
Partner with Sales, Product, Customer Success, and Finance to quantify and articulate the business impact of Decagon’s AI-native platform
Enable executive buyers to make confident, ROI-driven decisions

Skills

Financial Modeling

Excel

ROI Models

Value Frameworks

Business Cases

Sales Engineering

Value Engineering

Strategic Finance

Decagon

Generative AI solutions for customer support

About Decagon

Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$97.3MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Meal Benefits

Risks

Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.

Over-reliance on key clients like Bilt and Vanta poses a potential business risk.

Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.

Differentiation

Decagon.ai offers AI solutions that enhance customer support and operational efficiency.

Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.

Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.

Upsides

Increased demand for AI-driven customer support solutions enhances Decagon's market potential.

Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.

Shift towards subscription-based AI services aligns with Decagon's scalable business model.

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