Humana

Formulary Operations Management Professional

San Antonio, Texas, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Services, PharmacyIndustries

Formulary Operations Professional 2

Employment Type: Full-time Scheduled Weekly Hours: 40 Pay Range: $65,000 - $88,600 per year Location Type: Remote (occasional travel to Humana's offices for training or meetings may be required) Application Deadline: 07-30-2025

Position Overview

Become a part of our caring community and help us put health first. The Formulary Operations Professional 2 is an integral part of the Clinical Drug Policy Management team, ensuring the synchronization of formulary utilization management policies across multiple systems. Humana is seeking a positive and proactive individual to contribute to this high-performing team, driving clinical and operational execution of Humana's clinical drug policies.

Responsibilities

  • Responsible for the creation and maintenance of clinical tools that facilitate clinical medication review decision-making.
  • Responsible for operationalizing prior authorization criteria into Humana systems in alignment with Humana’s Pharmacy and Therapeutics Committee and in collaboration with healthcare professionals, pharmacists, and other business functions.
  • Develops key performance indicators and plans to improve overall process improvements and efficiency.
  • Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
  • Makes decisions regarding own work methods, occasionally in ambiguous situations, requiring minimal direction and receiving guidance where needed.
  • Use your skills to make an impact.

Required Qualifications

  • Bachelor’s Degree or equivalent experience in a healthcare setting.
  • Working knowledge of all Microsoft Office applications, including Word, Access, and Excel.
  • Strong organizational skills.
  • Strong written and verbal communication skills.
  • Works well independently and within a team setting to achieve goals and meet deadlines.
  • Prior demonstrated experience with process improvement and documentation.

Desired Qualifications

  • Proficiency in Power Platform, Power BI, Power Apps.
  • Six Sigma Green belt certification.
  • Three years’ experience in pharmacy benefits management.
  • Three years of experience in a health services or technical field.

About Humana

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities. This job is eligible for a bonus incentive plan based on company and/or individual performance.

About CenterWell Pharmacy

CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana Company

CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest p...

Skills

Microsoft Office Suite
Microsoft Word
Microsoft Access
Microsoft Excel
Organizational Skills
Written Communication
Verbal Communication
Process Improvement
Documentation
Power Platform
Power BI
Power Apps
Six Sigma Green Belt
Pharmacy Benefits Management
Health Services
Technical Field

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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