Directing department personnel, meeting department’s goals and objectives, and communicating directly with store management and department supervisors
Selecting, onboarding, and coaching all new team members
Scheduling all team members
Engaging with customers through smiles and greetings, offering product information, providing selling suggestions, and active sampling, always giving a genuine thank you
Taking customer orders, ensuring orders are completed on time and to the customer’s satisfaction
Ensuring department personnel follow all county, city, and company food safety and sanitation guidelines and policies
Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards
Overseeing the preparation and serving/merchandising of deli/food service items, including breakfast, lunch, and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages, and snack items
Displaying deli/food service items following department and/or company merchandising guidelines
Following product recipes without deviation
Attentively rotating deli/food service items for sale, ensuring quality, safety, and product shrink control
Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, and positioning cases of products in storage areas or walk-in coolers/freezers
Periodically counting product for inventory purposes
Processing cash register transactions, giving back change, and refunds
Using scale printer machine, ensuring weights and pricing are correct
Understanding the importance of monitoring product pricing, signage, and placement, as well as the use of product shelf tags and shelf signage
Keeping clean, neat, and orderly sales counters, food prep areas, warehouse shelving, and walk-in coolers and freezers
Ensuring all department personnel use proper safety equipment and procedures