Floor Specialist (all Genders) Mannheim at Zalando

Mannheim, Baden-Württemberg, Germany

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Mehrjährige Berufserfahrung in einer ähnlichen Position mit fachlicher Führungsverantwortung
Hohe Eigenverantwortung, Flexibilität, Organisationsgeschick und Durchsetzungsvermögen
Freundliches, serviceorientiertes Auftreten

Responsibilities

Verantwortlich für die Verkaufsfläche, deren Organisation und Erreichung von Umsatzzielen gemeinsam mit einem bis zu 15-köpfigen Team
Sicherstellen einer gut sortierten und attraktiven Verkaufsfläche sowie idealer Shopping-Atmosphäre für Kunden
Überwachen von Kennzahlen und proaktiv verkaufsfördernde Maßnahmen ableiten
Schaffen eines professionellen Kundenservices und Umsetzung passender Marketingmaßnahmen in Zusammenarbeit mit dem Store Management
Agieren als Vorbild, motivieren des Teams durch Transparenz, Authentizität und Zusammenarbeit auf Augenhöhe
Steuerung und Überwachung des Warenflusses sowie Abläufe zwischen Verkaufsraum und Lager
Steuerung der Tageseinsatzpläne und Einarbeitung neuer Mitarbeiter
Entwicklung und Umsetzung neuer Ideen, um das Zalando Offline Shopping Erlebnis attraktiver und umsatzfördernder zu gestalten

Skills

Retail Sales

Team Management

Customer Service

Sales Organization

Merchandising

Sales Targets

Marketing Implementation

Team Motivation

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

Company Equity

Professional Development Budget

Visa Support

Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.

Virtual Fitting Room may face technological challenges and user adoption issues.

Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.

The company invests heavily in technology for efficient operations and customer satisfaction.

Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.

Virtual Fitting Room may reduce return rates and improve customer satisfaction.

Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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