Flight Demo Customer Specialist III at AeroVironment

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Aerospace, DefenseIndustries

Requirements

U.S. Citizenship required with the ability to obtain US government security clearance
5+ years relevant/related experience
3+ years of Field Operations Instructor experience
High school diploma (Relevant Bachelor’s degree preferred)
Current FAA Part 107 Remote Pilot Certificate
Knowledgeable in military tactics, operations, GPS and Navigation utilizing map and compass
Demonstrate above average computer skills and proficiency with office software, productivity tools, and relevant flight software
Clean driving record required
Available to travel up to 75% CONUS and/or OCONUS
Strong communication, active listening, judgement, decision-making, critical thinking, complex problem-solving, and presentation skills
Military experience preferred: Special Operations Forces, Infantry, Unmanned Aircraft Operations or maintenance background highly preferred
Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties, and at times be able to work autonomously
Display strong initiative and drive to accomplish goals and meet company objectives
Focus on teamwork and puts the success of the team above one's own interests
Experience supporting C4ISR, demonstrations and training, integrating networks like ATAK and AV C2 Systems, using tactical/commercial radios
Physical Demands: Lift and/or move between 70-100 lbs

Responsibilities

Perform demonstrations and training in support of AV’s product lines & Business Development
Coordinate directly with all agencies and customers, internal & external, to plan and coordinate support for flight training and demonstration events
Assist in leading team to accomplish mission by providing goals to team members
Maintain extensive knowledge of AV’s products/services and current operational procedures
Work closely with Export/Trade Compliance
Represent AV’s products and services as a subject matter expert, attend periodic DOD & International meetings and conferences, exhibitions and symposiums, as required
Work with customers to understand CONOPS and shape how AV’s products provide solutions
Operator establishes and manages tactical/commercial radio networks to support live demos and trainings
Support Business Development and Sales Team activities
Perform CONUS/OCONUS flight and ground demonstrations
Perform CONUS/OCONUS customer service visits
Perform Field Operations training events
Perform FSR deployments CONUS/OCONUS
Capture critical information for input into after-action reports and lessons learned databases
Other duties as assigned
When available, assist AV main office locations with logistics, equipment preparation, and other duties necessary to accomplish AV’s mission objectives

Skills

Flight Demonstrations

Customer Training

Business Development

Product Knowledge

Export Compliance

Radio Networks

CONOPS

Field Service Representative

DOD Meetings

Tactical Operations

AeroVironment

Develops autonomous robotic systems for defense

About AeroVironment

AeroVironment develops and sells autonomous robotic systems that can perform various missions without human intervention. These systems are designed to enhance operational efficiency, reduce risks to personnel, and provide valuable data to users. The company primarily serves government agencies, defense organizations, and commercial clients, focusing on the defense and aerospace sectors. AeroVironment stands out from its competitors by emphasizing sustainability and environmental responsibility in its business practices, which not only helps the environment but also builds loyalty among employees and customers. The company's goal is to lead the market in intelligent robotic systems while promoting sustainable practices and creating new business opportunities.

Monrovia, CaliforniaHeadquarters

1971Year Founded

$20.3MTotal Funding

IPOCompany Stage

Robotics & Automation, Aerospace, DefenseIndustries

501-1,000Employees

Benefits

Health, Dental, & Vision

Health Savings Account

401(k) Account

Alternative Work Schedule

Educational and Tuition Assistance Programs

Employee Assistance Program

Sick Leave Donation

Time Off

Travel Assistance

Company Sponsored Events

Risks

Competition from European drone companies like Parrot may impact market share.

US-China trade tensions could disrupt AeroVironment's supply chain.

BlueHalo acquisition poses integration risks and management distraction.

Differentiation

AeroVironment specializes in unmanned aircraft systems for defense and commercial markets.

The company focuses on sustainability and innovation in autonomous robotic systems.

AeroVironment's acquisition of BlueHalo enhances its defense technology capabilities.

Upsides

Increased demand for Western-made drones boosts AeroVironment's market share.

BlueHalo acquisition enhances AeroVironment's competitive edge in defense technology.

Customizable AI UAVs attract new military contracts with enhanced adaptability.

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