First Impression Assistant at Williams

London, England, United Kingdom

£32,760 – £32,760Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Legal Services, Professional ServicesIndustries

Dedicated and detail-oriented with a genuine passion for delivering exceptional, personalised client service
Ability to anticipate and address unique client needs
Strong background or interest in hospitality
High level of discretion and professionalism
Ability to manage multiple tasks with precision and multitask effectively
Welcoming and pleasant personality with ability to easily build rapport with people
Ability to deal with urgent tasks in a timely and effective manner
Proactive with a keen eye for detail
Flexibility for shifts (40 hours/week, Monday-Friday, 7:45am-7pm) and occasional overtime for Mondays, Fridays, and evening events
Fully onsite work in London, EC2V 6DN

Arrange and serve refreshments and catering for lunches, events, and functions, ensuring quality and attention to detail
Prepare meeting rooms to the highest standard and oversee on-site events to deliver a smooth and seamless guest experience
Conduct daily meeting room checks and maintain presentation standards throughout the day
Escort clients to meeting rooms, offering assistance with coats, luggage, and refreshments
Manage stock and supplies for meeting rooms, ensuring all areas and storage are fully stocked and orderly
Maintain up-to-date knowledge of local transport, restaurants, and amenities to enhance client convenience
Proactively raise process improvements or concerns with appropriate management
Act as Fire Marshall and be familiar with all emergency and evacuation procedures for the office
Meet and welcome clients and visitors, ensuring compliance with building policies and providing exceptional support for queries and services
Manage diaries, event logistics, and maintain front-of-house areas to ensure they are clean, organised, and well-stocked
Coordinate last-minute room bookings and schedule changes using EMS to ensure smooth operations
Perform reception and administrative duties as needed (with full training provided)