Financial Support Agent at Lendtable

Chatham, England, United Kingdom

Lendtable Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Fintech, Financial ServicesIndustries

Skills

Key technologies and capabilities for this role

Customer ServiceCommunicationProblem-SolvingQuality AssuranceRisk IdentificationProcess ImprovementPolicy Adherence

Questions & Answers

Common questions about this position

What is the salary for the Financial Support Agent position?

This information is not specified in the job description.

Is this a remote or hybrid role, and where is it located?

The position is hybrid and located in Chatham, Kent, UK.

What skills or experience are required for this role?

This information is not specified in the job description.

What is the company culture like at Lendable?

Lendable is a rapidly growing fintech unicorn focused on making consumer finance faster, cheaper, and friendlier, with a strong emphasis on customer outcomes and operational excellence.

What makes a strong candidate for this Financial Support Agent role?

Strong candidates will excel in direct customer interactions via voice and non-voice channels, adhere to high quality standards, meet performance targets, and identify process improvements while ensuring good customer outcomes.

Lendtable

Provides credit lines for retirement contributions

About Lendtable

Lendtable helps employees increase their long-term wealth by providing lines of credit for retirement and employee stock purchase plans (ESPP). This service allows employees to contribute to their 401(k) plans or ESPPs without reducing their take-home pay, enabling them to take full advantage of employer matching contributions. The application process is straightforward, and Lendtable earns revenue through fees on the credit extended. The company's goal is to maximize retirement savings for employees of large corporations while keeping their monthly budgets intact.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$22.5MTotal Funding
SERIES_ACompany Stage
Fintech, Financial ServicesIndustries
11-50Employees

Risks

Rising interest rates may increase Lendtable's cost of capital.
Increased competition from fintech startups could erode Lendtable's market share.
Regulatory scrutiny on retirement-focused financial products could impact Lendtable.

Differentiation

Lendtable offers unique credit lines for 401(k) and ESPP contributions.
The company targets employees of Fortune 500 companies for its services.
Lendtable's model allows wealth-building without reducing take-home pay.

Upsides

Increased employer interest in financial wellness boosts demand for Lendtable's services.
SECURE 2.0 Act encourages higher retirement savings, benefiting Lendtable.
Growing ESPP offerings align with Lendtable's focus on stock purchase plans.

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