Member Experience Specialist - Remote
Facet$60,000 - $75,000/year
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Fintech, Financial ServicesIndustries
Requirements
Candidates should possess strong communication skills and experience in customer service, particularly in handling financial queries. A background in finance or related fields is preferred, along with the ability to work in a hybrid environment and adapt to changing processes.
Responsibilities
The Financial Support Agent will interact with customers to understand their financial circumstances and provide suitable solutions. They will ensure high-quality customer interactions, adhere to processes and policies, identify opportunities for improvement, and support operational performance to meet defined targets.
Skills
Customer Service
Communication
Problem-Solving
Quality Assurance
Risk Identification
Process Improvement
Policy Adherence
Lendtable
Provides credit lines for retirement contributions
About Lendtable
Lendtable helps employees increase their long-term wealth by providing lines of credit for retirement and employee stock purchase plans (ESPP). This service allows employees to contribute to their 401(k) plans or ESPPs without reducing their take-home pay, enabling them to take full advantage of employer matching contributions. The application process is straightforward, and Lendtable earns revenue through fees on the credit extended. The company's goal is to maximize retirement savings for employees of large corporations while keeping their monthly budgets intact.
San Francisco, CaliforniaHeadquarters
2020Year Founded
$22.5MTotal Funding
SERIES_ACompany Stage
Fintech, Financial ServicesIndustries
11-50Employees